Unable to Dial w/Calling Card

[Jim K.]

I'm not sure if this is networking so if not please
recommend a more appropriate group.

My problem is I have to use a calling card to dial long
distance, but cannot seem to get it to dial anything but
the number specified in the dialing applications. I have
tried it with the W2K fax program and another application
that both allow specification of the windows dialing
rule/properties to use.

I made the specifications from Control Panel where I
select Phone & Modem Options. In the general tab I
specify a unique Location Name, Country=USA and my area
code.

I have nothing specified in the Area Code Rules tab.

In the Calling Card tab I set up a new Card Type. I also
specified "Account Number 1" (my card has no account
number and only uses a PIN when I call their 800 number)
and the digits for my PIN.

When I edit the Card Type I just created, on the General
tab I have specified the Calling Card Name, Account
Number '1', and the PIN again.

On the Long Distance tab I have their 800 access number
and the following Calling Card Dialing Steps:

Wait for dial tone
Dial the access number
Wait 4 seconds
Dial the PIN Number
Wait 4 seconds
Dial 1
Dial the area code and number.
Nothing is specified in the International or Local Calls
tab.

With this being the only "Location" defined, when calling
another area code (both with & without a "1-" ahead of the
area code) it still dials only the numbers specified in
the applications without the calling card. I figure I'm
missing some specification that says to use the calling
card for long distance but have not been able to find it.

Any suggestions on how to get this to work are greatly
appreciated.

 

[Brian Oakes [MSFT]]

You might want to try the old fashioned way. Just put all the information in
the number to dial field, and then add pauses as needed.

For each , (comma) it will pause for 1 second if I remember correctly. What
is the exact problem you are seeing?

--

Brian Oakes

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