unable to create new task in outlook

[Terence]

Hi, one of our user is facing the problem where he cannot create a new task.

The error message is:
Please save the task order by clicking Save Task Order on the Actions menu
in the "Task" folder. The view must not be filtered or grouped for Save Task
Order to be available. Could not complete the operation. One or more
parameter values are not valid.

We have tried the following but weren't helpful:
http://support.microsoft.com/kb/292894/en-us
http://support.microsoft.com/kb/823475/en
Move the mailbox to different exchange server.

Our environment:
Outlook 2003 SP3
Exchange 2003 SP2

Note: This is only affecting one user at the moment. So i doubt is backend
related.

 

[Judy Gleeson \(MVP Outlook\)]

make the user a new profile and point it at their old .pst file.

Regards

Judy Gleeson
MVP Outlook

www.judygleeson.com
www.deskdoctors.com

Are you sick of bad email practice? Get a copy of my paper "Implementing
Email Policy" from the Desk Doctors website.

 

[Terence]

We have tried creating new profiles and even tried on running it off
different PC and in the Citrix environment - all produces the same result.

When we point the inbound to an PST files, it works. But problem reoccurs as
soon as we point it to the exchange mailbox.

Any ideas? Thanks.

 

[Judy Gleeson \(MVP Outlook\)]

try this
http://support.microsoft.com/kb/191368

--

Regards

Judy Gleeson
MVP Outlook

www.judygleeson.com
www.deskdoctors.com

Are you sick of bad email practice? Get a copy of my paper "Implementing
Email Policy" from the Desk Doctors website.