unable to clear the Use Microsoft Word to edit e-mail messages che

G

Guest

I'm trying to make some basic changes and create some e-mail templates. I
can't save anything as a outlook template because word is my editor and I
can't remove word because the option is grayed out.
What am I missing here??
 
B

BillR [MVP]

Which version of Outlook?
Have you tried starting with a form without Word used as the editor? Actions
| New Mail Message using ...
 
G

Guest

MS Outlook 2003

I can't keep Outlook from using word to create everything. Our IT dept
pushed out defaults to "help" people but in the process I think they were a
little heavy handed. When I put in the trouble ticket they told me to unclick
the box. They were quite confussed when I told them that the box was grayed
out.
 
B

BillR [MVP]

You can't even override by using Actions | New Mail message Using ...?
They really need to attend to this! Make them work for their money.
 
G

Guest

I finally got it fixed. Not sure what they did but maybe 6 trouble tickets
and a courteous request to the supervisor might have had something to do with
it.
Thanks for the help.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Use Microsoft Word to edit e-mail messages check box is grayed out 1
Outlook 2003 and Security 4
I cannot pick Word as my Outlook 2003 e-mail editor. 2
How to change a Word Template in Outlook? 4
Microsoft word to edit e-mail messages 3
CTRL + END function to VBA - Inside an e-mail 0
Disabling Word as outlook 2003 editor with GPO? 1
Use Word 2007 to edit Outlook 2003? 4

Top