G
Guest
Windows XP Pro SP1 with all updates except SP2
Computer lab; 10 PCs with identical hardware & software
Each machine has an admin account & a user account
Files can be accessed across the network, but I cannot access the internet
from 1 of the 10 computers.
Problem was not present 22 Feb; problem noted 24 Feb; persists today.
Steps I have taken:
ping gateway > works
ping DNS servers > all fail; all fail from any computer in the lab, even
fails on those computers that can access the Internet.
When I ping the dns servers, using www.codeflux.com/tools, the ping process
is successful.
ipconfig /release
ipconfig /renew
ipconfig /flushdns
ping 204.71.200.75 [ 1 of yahoo's ip addresses ]
4 packets sent; 4 packets lost
request times out
ping yahoo.com
4 packets sent; 4 packets lost
request times out
repaired connection within Networking applet of control panel.
verified that firewall is not running;
verified TCP/IP filtering is not active;
verified that I am logged on, using admin account;
scanned for viruses, none found.
I see nothing strange in the running processes.
I have read http://support.microsoft.com/default.aspx?scid=kb;EN-US;q299357
, but I don't understand the netsh command usage.
I tried to test the Winsock. I read http://support.microsoft.com/kb/811259
.. My system information does not display "components".
I ran a network diag tool from within System information.
It reports:
Network adapters NIC manufacturer / model FAILED
DSNServerSearchOrder [ FAILED ]
IP address of DNS server 1 [ failed ]
IP address of DNS server 2 [ failed ]
IP address of DNS server 3 [ failed ]
No problems noted with other items tested.
Your guidance will be appreciated.
Computer lab; 10 PCs with identical hardware & software
Each machine has an admin account & a user account
Files can be accessed across the network, but I cannot access the internet
from 1 of the 10 computers.
Problem was not present 22 Feb; problem noted 24 Feb; persists today.
Steps I have taken:
ping gateway > works
ping DNS servers > all fail; all fail from any computer in the lab, even
fails on those computers that can access the Internet.
When I ping the dns servers, using www.codeflux.com/tools, the ping process
is successful.
ipconfig /release
ipconfig /renew
ipconfig /flushdns
ping 204.71.200.75 [ 1 of yahoo's ip addresses ]
4 packets sent; 4 packets lost
request times out
ping yahoo.com
4 packets sent; 4 packets lost
request times out
repaired connection within Networking applet of control panel.
verified that firewall is not running;
verified TCP/IP filtering is not active;
verified that I am logged on, using admin account;
scanned for viruses, none found.
I see nothing strange in the running processes.
I have read http://support.microsoft.com/default.aspx?scid=kb;EN-US;q299357
, but I don't understand the netsh command usage.
I tried to test the Winsock. I read http://support.microsoft.com/kb/811259
.. My system information does not display "components".
I ran a network diag tool from within System information.
It reports:
Network adapters NIC manufacturer / model FAILED
DSNServerSearchOrder [ FAILED ]
IP address of DNS server 1 [ failed ]
IP address of DNS server 2 [ failed ]
IP address of DNS server 3 [ failed ]
No problems noted with other items tested.
Your guidance will be appreciated.