G
Guest
As a new Vista user, I am eligible for email support/answer to questions for
90 days. The procedure calls for entering the Product ID. But all my
efforts to type in the exact 20-character product code as required results in
a message saying I have entered a not valid code or a not correct format and
to try again. There is only one obvious way to type in the ID code, so I am
stuck trying to get an answer to a question because I cannot get to the point
of being able to write the question. What could cause the Microsoft help
site to not recognize the product ID of my copy of Vista Home Premium, and
can anyone offer a solution for ow to get in touch with Microsoft if they
will not let you? (The product ID, by their directions, is located under
System and Maintenance in the Control Panel; here is no doubt I am using the
correct ID.)
90 days. The procedure calls for entering the Product ID. But all my
efforts to type in the exact 20-character product code as required results in
a message saying I have entered a not valid code or a not correct format and
to try again. There is only one obvious way to type in the ID code, so I am
stuck trying to get an answer to a question because I cannot get to the point
of being able to write the question. What could cause the Microsoft help
site to not recognize the product ID of my copy of Vista Home Premium, and
can anyone offer a solution for ow to get in touch with Microsoft if they
will not let you? (The product ID, by their directions, is located under
System and Maintenance in the Control Panel; here is no doubt I am using the
correct ID.)