two Error msgs

[Guest]

Dears;

I have a w2k Lotus Domino server installed, we a user try to open his web
mail he recives error 500 "this page cannot be opened" on the IE.

these are the two error msgs related from the server's event viewer

Please advice...

Error #1

Event Type: Error
Event Source: IISInfoCtrs
Event Category: None
Event ID: 1001
Date: 6/28/2007
Time: 10:01:59 AM
User: N/A
Computer: SVRHO01
Description:
Unable to read the first counter index value from the registry. The error
code returned by the registry is data DWORD 0.
For additional information specific to this message please visit the
Microsoft Online Support site located at:
http://www.microsoft.com/contentredirect.asp.
Data:
0000: 02 00 00 00 ....

Error #2

Event Type: Error
Event Source: Perflib
Event Category: None
Event ID: 1008
Date: 6/28/2007
Time: 10:01:59 AM
User: N/A
Computer: SVRHO01
Description:
The Open Procedure for service "InetInfo" in DLL
"C:\WINNT\system32\infoctrs.dll" failed. Performance data for this service
will not be available. Status code returned is data DWORD 0.
Data:
0000: 02 00 00 00 ....

 

[Dave Patrick]

Do you need the counters? Try running;

winmgmt /clearadap
winmgmt /resyncperf


Or if that doesn't work, then you can run exctrlst.exe (Extensible Counter
Listing Tool) from the resource kit and disable the counters if you don't
need or use them. They're for use with Performance Monitor

http://support.microsoft.com/kb/927229


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect