Twain Problem

G

go1

I am having a problem with my Windows XP SP2 system not recognizing
that Twain is installed. The scanner that I have installed in the
Epson 1260 Photo. The hardware manager sees the scanner and reports
that it is working correctly. MS Paint can see the scanner via the
built in XP Windows Image Acquisition (WIA) service, but no other
application can see the scanner.

Any one have any ideas as to what I can do to activate the twain
driver?
 
S

Shenan Stanley

go1 said:
I am having a problem with my Windows XP SP2 system not recognizing
that Twain is installed. The scanner that I have installed in the
Epson 1260 Photo. The hardware manager sees the scanner and reports
that it is working correctly. MS Paint can see the scanner via the
built in XP Windows Image Acquisition (WIA) service, but no other
application can see the scanner.

Any one have any ideas as to what I can do to activate the twain
driver?

Uninstall anything and everything to do with the scanner.
Reboot.
Download and install the drivers from here:
http://snipurl.com/hkze
 
T

TOF

Been there done that. Still no joy.

After SP2 my HP Scanjet6200C will not scan. It scans fine in Win2000
and Xandros BE. It _did_ scan with SP1 installed so as far as I can
tell this is something that SP2 broke.

BTW I also went through the hoops of obliterating reg entries after
un-installing the HP drivers and then re-installed the drivers and
softwar. No joy. So now I just keep one machine booted into a
different OS to use the old scanner.
 
S

Shenan Stanley

TOF said:
After SP2 my HP Scanjet6200C will not scan. It scans fine in Win2000
and Xandros BE. It _did_ scan with SP1 installed so as far as I can
tell this is something that SP2 broke.

BTW I also went through the hoops of obliterating reg entries after
un-installing the HP drivers and then re-installed the drivers and
softwar. No joy. So now I just keep one machine booted into a
different OS to use the old scanner.

Seems a common issue with HP scanners in this family..
Matter of fact - according to what I read - you are lucky it was working
with SP1. heh

Did you apply this patch?
http://h10025.www1.hp.com/ewfrf/wc/...=en&cc=uk&lc=en&dlc=en&softwareitem=sj-4448-1
( Shorter Link: http://snipurl.com/hlmt )


This was gotten from the HP forums, along with the following:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=118105

_*_*_*_*_*_*_*_*_*_*_
------
Pablo Mena
Apr 21, 2005 13:34:32 GMT
------
Okay -- here's the steps I followed to get my 6200c working under XP Pro
SP2:

1. Go to
http://h10025.www1.hp.com/ewfrf/wc/...gory&lc=en&product=60120&lang=en&cc=uk&os=228
( Shorter Link: http://snipurl.com/hlmu )
and download version 1.02 of the software driver (sj673en.exe), as well as
version 1.0 of the USB Connectivity/Firmware update (sj630en.exe).

2. Uninstall "Unknown device" from Universal Serial bus controllers in your
Device Manager.

3. Disconnect the scanner (both USB and power cord).

4. Uninstall any previous PrecisionScan Pro software.

5. Run sj673en.exe.

6. Power down.

7. Reconnect scanner.

8. Power back on.

9. XP will probably still list the scanner as an "Unkown device", so repeat
steps 2 and 3.

10. Run sj630en.exe.

11. Repeat steps 6-8.

12. XP should now see your scanner, but it'll ask you to install the
drivers. Select the option for specifying the location, and choose the
directory where sj673en.exe unpacked (probably c:/sj673). when XP asks you
for the location of hpsjrreg.exe, point it to c:/windows/system32. This
should complete the install.

Hopefully, this solves the problem for some of you out there. Did for me.
_*_*_*_*_*_*_*_*_*_*_
 
T

TOF

Shenan said:
Seems a common issue with HP scanners in this family..
Matter of fact - according to what I read - you are lucky it was working
with SP1. heh

Did you apply this patch?
http://h10025.www1.hp.com/ewfrf/wc/...=en&cc=uk&lc=en&dlc=en&softwareitem=sj-4448-1
( Shorter Link: http://snipurl.com/hlmt )


This was gotten from the HP forums, along with the following:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=118105

_*_*_*_*_*_*_*_*_*_*_
------
Pablo Mena
Apr 21, 2005 13:34:32 GMT
------
Okay -- here's the steps I followed to get my 6200c working under XP Pro
SP2:

1. Go to
http://h10025.www1.hp.com/ewfrf/wc/...gory&lc=en&product=60120&lang=en&cc=uk&os=228
( Shorter Link: http://snipurl.com/hlmu )
and download version 1.02 of the software driver (sj673en.exe), as well as
version 1.0 of the USB Connectivity/Firmware update (sj630en.exe).

2. Uninstall "Unknown device" from Universal Serial bus controllers in your
Device Manager.

3. Disconnect the scanner (both USB and power cord).

4. Uninstall any previous PrecisionScan Pro software.

5. Run sj673en.exe.

6. Power down.

7. Reconnect scanner.

8. Power back on.

9. XP will probably still list the scanner as an "Unkown device", so repeat
steps 2 and 3.

10. Run sj630en.exe.

11. Repeat steps 6-8.

12. XP should now see your scanner, but it'll ask you to install the
drivers. Select the option for specifying the location, and choose the
directory where sj673en.exe unpacked (probably c:/sj673). when XP asks you
for the location of hpsjrreg.exe, point it to c:/windows/system32. This
should complete the install.

Hopefully, this solves the problem for some of you out there. Did for me.
_*_*_*_*_*_*_*_*_*_*_

Thanks for your response. I had already done the rip/tear and
re-install according to those directions. I have and had no problem with
the scanner being recognized in XP and diagnostic tests in
Scanners/Cameras for the HP Scanjet 6200C. All tests passed.

But try to run a scan with the HP software and "no scanner detected" or
words to that effect. Everything looks good but just won't work. Kind
of a shame for that to happen.
 
G

go1

After I upgraded XP to SP2 Twain did work. However, when I had to re
install Windows with SP2 the twain driver stopped working.

The scanner does work in XP SP2, but only with those programs that use
the Windows Image Acquisition (WIA) service eg Paint and Photoshop
Elements 3.
 

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