trying to install Windows AntiSpyware (Beta)

[Guest]

when i install the windows defender it does nothing. I let it sit for two
hours and the progress bar did not more how can i fix this? I'm runing
windows XP sp 2. I used to have windows AntiSpyware (Beta) but moy computer
crashed and i had to reinstall windows now i can download windows defender
but it wont install. how can i fix this?

 

[Bill Sanderson MVP]

Try disabling real-time protection in your antivirus application for the
duration of the installation.

 

[Guest]

I have been having this same issue - hangs on the installation.
The computer is running XP Home and I have recently formatted the hard
drive, Antivirus software is NOT even installed as of yet, but all critical
updates have been done from windows update.

 

[Bill Sanderson MVP]

I don't have an answer--I'm tempted to recommend a malware scan at
safety.live.com, but perhaps that's overkill?

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[Guest]

I thought about that -- but after a fresh format / install I just don't see
that being the issue -- I am wonderign if it has more to do with one of the
new updates as I also have an issue with validating now too -- it is a legal
copy of windows home, but the validation on any of the downloads will hang
(lock up) the computer as well... Not sure where to find support about that
part either.

 

[Bill Sanderson MVP]

That sounds more likely than malware being the issue, and there is some
support available for WGA-related issues:

http://support.microsoft.com/oas/default.aspx?Gprid=9860

I've only referred two folks to this so far, the the first one reported that
they wouldn't help him because he had an OEM version of Windows. No report
back from the second, as I recall.

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[Guest]

Thanks Bill! I will send them an email directly and see what happens -- will
report back here once I recieve an answer to share the info if I am able to.

 

[Bill Sanderson MVP]

Best of luck!

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Thanks Bill! I will send them an email directly and see what happens --
will
report back here once I recieve an answer to share the info if I am able
to.

 

[Guest]

Well - that didn't take as long to find as what I thought!

http://www.microsoft.com/communitie...date&mid=cd5fdff0-597d-4785-8924-662ee4816fd8

Seems there is an incompatiblity with the Nvidia IDE drivers that causes
this exact issue - will try it out as soon as I get home!

 

[Guest]

Here is a link to the actual thread that I wa sable to find on it - giving
credit where credit is due!

http://channel9.msdn.com/ShowPost.aspx?PostID=170650

 

[Guest]

EEEEEEEEEEE-- Haaaaaaaaaaaaaw!

With not installing the Nvidia IDE drivers, I was able to install Defender
without issue, and also I am able to access Windows update without issue.

Maybe this is the solution for some of the others that are having install
issues?

 

[Bill Sanderson MVP]

Thanks---you may be right-I'm sure this is affecting others--will dig
through the links you posted and see whether I can spread this knowledge a
bit further..

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