trying to defrag causes re-boot

[Brian Gorsky]

I am running Win2K SP4 and have 2 HDD's...the C drive is
40 GB and the D drive is 60 GB. I defragged the C drive
and it took about 3 hours (is this normal?). When I try
to analyze the D drive with defrag, the computer instantly
re-boots. I downloaded a trial version of Diskeeper and
tried that and it did the same thing. Any ideas as to
what the problem can be?

 

[John Thow]

I am running Win2K SP4 and have 2 HDD's...the C drive is
40 GB and the D drive is 60 GB. I defragged the C drive
and it took about 3 hours (is this normal?). When I try
to analyze the D drive with defrag, the computer instantly
re-boots. I downloaded a trial version of Diskeeper and
tried that and it did the same thing. Any ideas as to
what the problem can be?

1) 3 hours may be normal for a defrag; it just depends how fragmented the disk
is. (I've known one run all night...)

2) Have you tried running a disk check on your D: drive? The symptoms seem to
indicate some sort of error with it.

HTH

--
John Thow
an optimist is a guy/ that has never had/ much experience -
certain maxims of archie; Don Marquis.

To e-mail me, replace the DOTs in the Reply-To: address with dots!

 

[Greg Hayes/Raxco Software]

Brian,

Crashes can only be caused by a hardware issue or a driver that is
mis-behaving.

The fact that you have two different defragmenters exhibit the same behavior
means enforces this.

I would suggest booting into Safe Mode and trying to defrag from there. If
it works, then you know that it is a driver issue.

- Greg/Raxco Software
Microsoft MVP - Windows File System

Disclaimer: I work for Raxco Software, the maker of PerfectDisk - a
commercial defrag utility, as a systems engineer in the support department.

Want to email me? Delete ntloader.