True Image problem restoring backup

D

Dave

I am able to backup my C drive to my D drive with no problems. The problem
I have is that I cannot restore my C drive from the D drive that I have it
backed up on. I tried to do it from both the desktop, and from the original
install CD, and also a rescue disk that I created. I keep getting an error
message telling me to restart. Nothing works that I try. Do any of you
know what the difference is between True Image 11 and TI 2009? I would
appreciate any suggestions you may have to help me get this restore issue
solved.
Thanks for your help.
\
..


__________ Information from ESET Smart Security, version of virus signature database 4118 (20090601) __________

The message was checked by ESET Smart Security.

http://www.eset.com
 
M

Malke

Dave said:
I am able to backup my C drive to my D drive with no problems. The
problem
I have is that I cannot restore my C drive from the D drive that I have it
backed up on. I tried to do it from both the desktop, and from the
original install CD, and also a rescue disk that I created. I keep getting
an error
message telling me to restart. Nothing works that I try. Do any of you
know what the difference is between True Image 11 and TI 2009? I would
appreciate any suggestions you may have to help me get this restore issue
solved.
Thanks for your help.

Is the D: drive an actual second physical hard drive or is it a partition on
a single hard drive? If the answer is that it is a partition, copy the
saved image to an external hard drive and then try your restore.

Malke
 
B

botox

Sadly this is a common issue with disc backups.
Just like System Restore they fail when you need them most.
It is more important for users to reliably back up documents, images and the
like and make sure they are readable than it is to image an entire hard
drive.
 
J

John Barnett MVP

If you are restoring from within Windows, in other words you launch Acronis
and then ask it to restore the partition, then you have to restart your PC
to enable Acronis to launch in a pre-windows environment. If, on the other
hand, you use the recovery CD then Acronis automatically launches in
pre-windows mode and you should have access to your D: drive and you don't
need to restart your PC.

I've used Acronis to restore from a partition on my hard drive (i.e. D:
drive) a removable hard drive and Acronis's own Secure Zone without any
issues, in fact I restored my system yesterday using the recovery CD.


--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://www.winuser.co.uk
Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 
R

Richard Urban

Hello Dave,

I had been using TrueImage 10 and 11 without any problem. Since I built my
new computer I have found that these will not boot my system correctly (the
emergency CDs). I had to switch to TrueImage HOME 2009 to be able to use the
product.

I attribute it to the fact that my new hardware needs drivers that were not
included with the version of Linux that is the operating system that the
emergency CD boots into. When you work from Windows and it asks for a reboot
you are again booting into Linux.

Anyway, ver 2009 works fine for me. Download from their web site for a free
trial. Create the emergency CD and see if you can boot from it. If you still
have problems get back here and we can discuss them.
 
C

Chad Harris

Dave said:
I am able to backup my C drive to my D drive with no problems. The problem
I have is that I cannot restore my C drive from the D drive that I have it
backed up on. I tried to do it from both the desktop, and from the
original install CD, and also a rescue disk that I created. I keep getting
an error message telling me to restart. Nothing works that I try. Do any
of you know what the difference is between True Image 11 and TI 2009? I
would appreciate any suggestions you may have to help me get this restore
issue solved.
Thanks for your help.
\
.

__________ Information from ESET Smart Security, version of virus
signature database 4118 (20090601) __________

The message was checked by ESET Smart Security.

http://www.eset.com

I hope these suggestions get you what you want. If you google, Live Search
or Bing it, there are hundreds of problems using Acronis, although as John
or Richard might be quick to say, some of them aren't using it correctly.

At the end of the day, one thing that won't fail is to back up your files
and anything else you want to save to media. You avoid compression formats
that way, and what ya see is what ya get. Alternate HDs can fail at any
time. Media may not be forever, but it seems to be holding up for a lot of
years longer than you may need that information. Settings take minutes to
duplicate.

Good luck,

CH
 
T

Tony UK

Chad

I agree with you completely. I have used Acronis 2009 recently to create a
backup, but I have never actually had to use it. Hope i never have to. I back
up everything I do, every day. I use small, handy Western Digital external
drives. But even external drives can fail. So every so often I back up
everything a another external drive which is not used so often. I would hate
to lose all my music and photos, as well as business data.
 
J

John Barnett MVP

Can't disagree with you there, Chad. I too backup to DVDs and also to two
removable hard drives.

--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://www.winuser.co.uk
Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 
C

Chad Harris

Tony UK said:
Chad

I agree with you completely. I have used Acronis 2009 recently to create a
backup, but I have never actually had to use it. Hope i never have to. I
back
up everything I do, every day. I use small, handy Western Digital external
drives. But even external drives can fail. So every so often I back up
everything a another external drive which is not used so often. I would
hate
to lose all my music and photos, as well as business data.

Hi Tony--

One caveat that has tripped some people up. One is too many. External HDs
are great. They're basically plug and play although most of them neglect to
tell the user to format them first and show up as "raw" when plugged in.
They're cheap and always on sale, and you can now get a Terabyte for a
modest amount. However....

Sometimes laptops, netbooks, and notebooks, whose combined sales now have
surpassed desktops, reboot and don't recognize the external. You have to
replug them in, and if you don't use the icon in the notification area to
safely unplug their USB plug, you could corrupt the entire external hard
drive at a mean cost in US dollars of $1600 to recover what's on it. There
are recovery videos/instructions on the web, but they don't always work and
require opening the external HD.

I recommend backing up that external HD with plane old media. DVD-R's are
cheap, and seem to be lasting longer than most people will need that data.
Additionally you can label the folders and files, music, and .jpegs, and
docs precisely any way you want, and that's the way they'll show up when
you explore the disk. What you see is what you get, and that saves the time
of searching backup compression folders, and the possibility that those
backup folders will corrupt or be unrecoverable or an alternate hard drive,
including external HDs will corrupt/ or fail.

Best,

CH
 
C

Chad Harris

John Barnett MVP said:
Can't disagree with you there, Chad. I too backup to DVDs and also to two
removable hard drives.

--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://www.winuser.co.uk
Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

John--

That's "best backup practice."

If only every user had your habits, read your websites, and followed your
advise, it'd be a much better world for computer users.

CH
 
J

John Barnett MVP

Thanks Chad, I'm glad someone listens to what I have to say:)

--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://www.winuser.co.uk
Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top