Trouble with service pack 1

[Matt]

i am trying to install that service pack 1 but when it
starts performing inventory an error comes up saying
c:/windows/system32/drivers/atapi.sys is open. I have
close all of my running programs can anyone tell me how
to get rid of this error?
-Thanks for your help.


Matt

 

[Kelly]

Start here, Matt and good luck:
http://groups.google.com/groups?hl=...earch&meta=group=microsoft.public.windowsxp.*

and here:

http://www.google.com/search?hl=en&ie=UTF-8&q=atapi.sys+is+open&btnG=Google+Search

 

[Alex Nichol]

i am trying to install that service pack 1 but when it
starts performing inventory an error comes up saying
c:/windows/system32/drivers/atapi.sys is open.

According to a good source:
This error message can be caused by virtual drive software.

If you are using any virtual drives, for example Daemon Tools or
Alcohol's virtual drive, then you must disable them, and in the case
of Daemon Tools uninstall the program.