trouble installing 9600xt

[richardpstanton]

Hello all

I'm trying to install a radeon 9600xt vivo card into an old pc and am
having a problem. I uninstalled the old drivers, replaced the cards
and installed the latest ati driver, ver 6.2 which appeared to work.
It demanded a reboot, which I did but then it went into the 'found new
hardware' wizard, and every reboot since I get the wizard appearing.

If I look at display settings it has recognised the card but in device
manager, display drivers are showing as unknown. It seems to work ok
but something's obviously not quite right!

Any ideas gratefully received.

thanks

Richard

 

[Rob]

If I look at display settings it has recognised the card but in device
manager, display drivers are showing as unknown. It seems to work ok
but something's obviously not quite right!

(Assuming that you are using XP)

Whenever this has happened to me in the past, I have done the
following.

Allow the system to boot normally but cancel the Windows attempt to
install the "new" display adaptor.

Then take the following route: Control Panel/System/Hardware/Device
Manager

Expand the tree for Display Adapters and right click on the entry for
the Video card. Select "Update Driver" and "no not at this time".

Then select "Next" and then "Install from a list or specific
location" and click on "Next"

Then put a mark in the "don't search, I will choose the driver to
install" radio button and click on "Next"

You should now see a screen that lists your Video card model (if there
is no check mark in "show compatible hardware" then add one first.
Highlight your video card in the list and then click on "Have Disk".

Then "browse" to the location of the ATi drivers on your system. This
usually defaults to C:\ ATI\Support.

You may see more than one directory in that folder if you have
installed more than one version of the ATi drivers. Click on the
version that you want to use and then click on "Driver" and then click
on the folder labeled 2KXP_INF.

Within that folder you should be able to see the .inf file that
Windows is looking for (in my case it is C2_30152.inf).

Now click on "Open" and then "OK". Then click on "Next" and the driver
install should start.

The issue then usually disappears on reboot. On the odd occasion that
it hasn't, I have removed my video card from Device Manager and the re
booted. During boot it then finds my video card and installs the
latest drivers from System32.

Long winded, but it has worked for me in the past.

YMMV.

 

[richardpstanton]

Many thanks for your reply Rob. I'll give it a whirl.

by the way, what's YMMV stand for? (showing my ignorance of net-speak
here!)

Richard

 

[Rob]

Many thanks for your reply Rob. I'll give it a whirl.

by the way, what's YMMV stand for? (showing my ignorance of net-speak
here!)

Sorry Richard.

YMMV means "your mileage may vary", in other words somebody else may
have a different experience, method or opinion of how to fix the
problem.

Good luck anyway. Let us know how you eventually solve it.

 

[richardpstanton]

Rob

My mileage did vary - went through the steps you suggested, it didn't
work so tried it again and now I've got the dreaded severe error -
something about having to install vga first. Been there before and I
think I'll have to put the old card back in and start again. C'est la
vie, thanks for you help. No doubt I'll be back!!

Richard

 

[Rob]

Rob

My mileage did vary - went through the steps you suggested, it didn't
work so tried it again and now I've got the dreaded severe error -
something about having to install vga first. Been there before and I
think I'll have to put the old card back in and start again. C'est la
vie, thanks for you help. No doubt I'll be back!!

It's a real pain when these things happen isn't it?

I once had similar with a GeForce 4 Ti 4200 and had to drop back to my
old GeForce 2 GTS just to get my system running again. I ended up
reinstalling Windows because I got so fed up with going around in
circles. That did the trick.

Good luck and please let us know how you resolve the issue in the end.

 

[user22]

Hello all

I'm trying to install a radeon 9600xt vivo card into an old pc and am
having a problem. I uninstalled the old drivers, replaced the cards
and installed the latest ati driver, ver 6.2 which appeared to work.
It demanded a reboot, which I did but then it went into the 'found new
hardware' wizard, and every reboot since I get the wizard appearing.

If I look at display settings it has recognised the card but in device
manager, display drivers are showing as unknown. It seems to work ok
but something's obviously not quite right!

Any ideas gratefully received.

thanks

Richard

Go into add or remove programs. Remove the ati dispaly drivers. Reboot
and let winxp install the microsoft 9600 drivers. SP2 should have them.
That should get you working. Then you can go under adapter and choose to
update driver and point it to the ati folder on your drive that was
created when you last installed the catalyst drivers. Hopefully that
will work for you. I actually just installed a 9600xt in my system and
did it just like that. If that 9600 is one that has no seperate power
lead (just the power it gets from the agp slot) you may have to up the
agp voltage and or disable agp8x and fast writes in bios to get it to
actually play your games. Good luck.

 

[richardpstanton]

thanks for your posts.
I've got it working, albeit not very satisfactorily. I removed the
drivers and the card, put the old gf4200 back in, then removed that and
its drivers, before putting the 9600 back in and reinstalled the 6.2
ati driver. It still isn't installed properly - device manager says
it's an unknown device but it works in 3d apps and under display
properties it looks fine.

Anyone know why there are 2 entries for it in device manager? There's
a secondary device listed as well.

thanks again

Richard

 

[Michael W. Ryder]

thanks for your posts.
I've got it working, albeit not very satisfactorily. I removed the
drivers and the card, put the old gf4200 back in, then removed that and
its drivers, before putting the 9600 back in and reinstalled the 6.2
ati driver. It still isn't installed properly - device manager says
it's an unknown device but it works in 3d apps and under display
properties it looks fine.

Anyone know why there are 2 entries for it in device manager? There's
a secondary device listed as well.

The 9600 XT can display to two monitors at once and the second entry is
for the secondary display.

 

[richardpstanton]

simple as that?! There was me thinking it would be something technical
and hard to understand, possibly involving latency or clock speeds!!!

Thanks for your reply

Richard

 

[richardpstanton]

Hello

I tried it again and swapped the 4200 out for the 9600 and it behaved
the same way - kept trying to install the hardware on every reboot. In
the wizard there's a tick box to not try installing this hardware again
which I ticked for a quiet life.

I'm happy as 3d apps work ok and it's recognised the card in display
settings etc, so does it matter that it keeps trying to install?

thanks

Richard