Trouble Creating a New Outlook Data File in 2003

[Jason Kim]

Hi,

I just received a message from my exchange server admin saying that I
reached my memory limit. I need to keep the emails so I want to save it in a
personal folder or archive it. The trouble is when I do File->New->Outlook
Data File and get to the "New Outlook Data File" window it shows up blank
with no choice of "Types of storage:".

I tried the one suggestion of renaming "MAPISVC.INF" and having Outlook
reinstall the file, but that didn't work.

I ran through the "Detect and Repair", but that didn't do anything.

I searched far and wide all over this forum and on google and had no luck.

Any suggestions? I am running Office 2003 w/ SP3 on Windows XP Pro w/ SP2.

Thanks in advance,
Jason

 

[Brian Tillman [MVP - Outlook]]

I just received a message from my exchange server admin saying that I
reached my memory limit. I need to keep the emails so I want to save it in
a
personal folder or archive it. The trouble is when I do File->New->Outlook
Data File and get to the "New Outlook Data File" window it shows up blank
with no choice of "Types of storage:".

What do your IT people suggest as a solution?