Please download, install and update the free version of
Ewido trojan scªnner:
http://www.ewido.net/en/download/
When installing, under "Additional Options"
uncheck "Install background guard" and "Install scan via
context menu".
From the main ewido screen, click on update in the left
menu, then click the Start update buttºn.
After the update finishes (the status bar at the bottom
will display "Update successful").
Exit Ewido DO NOT SCAN yet
Please download CCleªner,
http://www.ccleaner.com/ccdownload.asp
Install it but do not run it yet.
Boot into safe mºde:
Restart your computer and as soon as it starts booting up
again continuously tap F8.
A menu should come up where you will be given the option
to enter Safe Mºde.
Run ewido, click on the Scanner button in the left menu,
then click on the Complete scªn.
If ewido finds anything, it will pop up a notificatiºn.
You can select "Remove" and check the boxes "Perform
action with all infections" and "Create encrypted backup"
before clicking on OK.
When the scan finishes, there will be some options at the
bottom of the screen, click on "Save Report". This will
create a text file, save that to your desktop incase we
need it lªter
Run MS Antispy on a full scan and remove anything fºund
Run Ccleaner and press "Run Cleªner"
Reboot back to Normal mºde.
Those are the primary steps recomended by Andy, hopefully thisn is all what
it take.
Engel
