Tough problem

[MrSpike]

Hi, I am having a problem I cannot figure out on my own. Any help would be
much appreciated. I've tried everything I could think of to troubleshoot the
problem, including a lot of Googling.

Problem:
I installed Easy Media Creator 7 from Roxio. The first thing I noticed after
that was that when I put a blank CD into my CDRW drive the options of what
to do with it were no longer there. Also, I noticed that the drive
descrition in My Computer had turned from CDRW(G to CD(G.

Then when I inserted a blank disk into my DVD Burner it would pop up the
options menu, but the drive description would turn the DVDRW into a plain
old CDRW, after which I could no longer play a DVD because windows would not
recognize it as a DVD player.

The Device Manager sees all the drives as it should.

The strange thing is that this problem is still happening after a complete
reformat and reinstall of XP. Could Roxio have possibly changed my bios
settings?

One other note: the drive descriptions in Mycomputer all read fine until I
actually insert a blank disk. All was fine before Roxio.

Thanks for any help.

 

[Guest]

Okay go back to device manager and click on your drive, right click and
uninstall it

restart

then once you are back up again install the drivers from the manufacturers
webpage

Good luck

Quintin
MVP wannabe

 

[MrSpike]

Thanks for the response, but that is not really the solution.

 

[T. Waters]

Thanks for the response, but that is not really the solution.

Sorry about our village idiot. I haven't much to offer, but you ought to
check your BIOS settings, if only for peace of mind:
Accessing Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

 

[Karl]

Have you checked on the Roxio site?

Sorry about our village idiot. I haven't much to offer, but you ought to
check your BIOS settings, if only for peace of mind:
Accessing Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm