G
Guest
Only a few days ago, I got a toshiba notebook laptop, with the Windows Vista
system installed on it. It was bought in America and sent over to the UK for
me.
Admitedly, I am not the most computer literate person, but I know the basics
and a little more.
My problem is this:
It has only been a couple of days and the screen has blanked out twice, and
I have had to restart the computer by pressing the 'on/off' button for 10
seconds. I subsequently lost all unsaved work.
I also suddenly had that dreaded blue screen appear for no apparant reason.
The screen that says there is something wrong with one of the installed
devices...etc.
I want to know what the best thing to do is now?
Should I return the laptop and ask for my money back?
Is this a problem with Toshiba? Or a problem with Windows Vista? Or is is
me??!
If someone could advise on what I should do I would be very grateful.
Kind regards,
LM
system installed on it. It was bought in America and sent over to the UK for
me.
Admitedly, I am not the most computer literate person, but I know the basics
and a little more.
My problem is this:
It has only been a couple of days and the screen has blanked out twice, and
I have had to restart the computer by pressing the 'on/off' button for 10
seconds. I subsequently lost all unsaved work.
I also suddenly had that dreaded blue screen appear for no apparant reason.
The screen that says there is something wrong with one of the installed
devices...etc.
I want to know what the best thing to do is now?
Should I return the laptop and ask for my money back?
Is this a problem with Toshiba? Or a problem with Windows Vista? Or is is
me??!
If someone could advise on what I should do I would be very grateful.
Kind regards,
LM