Toshiba Equium A60 Laptop crashes/blue screen when LAN Cable is in?

[shay]

Hi all,
I have a Toshiba Equium A60 Laptop now for under a year.

Yesterday, my laptop started to crash... flashing a blue screen (No
time to see what it says as computer Restarts too quickly).

I found that it only seems to crash when the LAN Cable is plugged
in...e.g. If I start the Laptop it will start-up as usual but when it
starts to communicate with the network/router (as I can see by watching
the little blue Screens in the Task Bar Bottom right) it Crashes.
I've tried a different port on the router but no luck.

My Network card is: Realtek RTL8139/810x Family Fast Ethernet NIC

It runs ok in Safe mode and doesn't crash.

I updated the Driver but and it still does the same.

I then decided to restore my Laptop back to "Day One/Factory
Default" via the Toshiba Recovery DVD.

When restored it worked fine all day (had internet access via the
network) until I clicked: "Set up a home or small office network"
in the control panel. It crashed again the same way.... Now it will
continually crash as above.

Could this be a problem with my cable?
Please help.....Any ideas?

Thanks loads,
Shay

 

[Gabriele Neukam]

On that special day, shay, ([email protected]) said...

I found that it only seems to crash when the LAN Cable is plugged
in...e.g. If I start the Laptop it will start-up as usual but when it
starts to communicate with the network/router (as I can see by watching
the little blue Screens in the Task Bar Bottom right) it Crashes.
I've tried a different port on the router but no luck.

Did you try a different cable, too, or a different power source for the
laptop/router? To me, it appears that a shielding or other electrical
implementation is misbehaving, and interfering with the net connection.


Gabriele Neukam

(e-mail address removed)

 

[David H. Lipman]

From: "shay" <[email protected]>

| Hi all,
| I have a Toshiba Equium A60 Laptop now for under a year.
|
| Yesterday, my laptop started to crash... flashing a blue screen (No
| time to see what it says as computer Restarts too quickly).
|
| I found that it only seems to crash when the LAN Cable is plugged
| in...e.g. If I start the Laptop it will start-up as usual but when it
| starts to communicate with the network/router (as I can see by watching
| the little blue Screens in the Task Bar Bottom right) it Crashes.
| I've tried a different port on the router but no luck.
|
| My Network card is: Realtek RTL8139/810x Family Fast Ethernet NIC
|
| It runs ok in Safe mode and doesn't crash.
|
| I updated the Driver but and it still does the same.
|
| I then decided to restore my Laptop back to "Day One/Factory
| Default" via the Toshiba Recovery DVD.
|
| When restored it worked fine all day (had internet access via the
| network) until I clicked: "Set up a home or small office network"
| in the control panel. It crashed again the same way.... Now it will
| continually crash as above.
|
| Could this be a problem with my cable?
| Please help.....Any ideas?
|
| Thanks loads,
| Shay

I suggest taking the notebook to a Toshiba certified service center.