Thks for your prompt response.
When you are composing a new message, at the top you can see "File", "Edit",
"View", "Insert", "Format", "Tools" etc. My problem is, my "tools" menu is
missing. Thks in advance.
Are you using Word or Outlook as the email editor?
Locate outcmd.dat and rename it to .old to reset your toolbar.
See http://www.msoutlook.info/question/19
You can also try to reset the menu via;
View-> Toolbars-> Customize...
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