ToC not updating on other computers

[tenger]

I'm using Word 2003. My Table of Contents works well. When I send the
document to others (any other computer than mine) they open it up and all
page numbers of the table are at page 3. I've also had them all at
50-something as well. They are able to manually update it (right click>update
field but it doesn't come to them that way)

I've tried regenerating the Table from scratch, copying all the text to
another document (minus the last paragraph marker), nothing seems to work.
Again, it's fine on my computer. I open it 20 times a day and the ToC is fine.

Any thoughts or ideas? What am I missing?

Thanks a lot.

 

[macropod]

Hi tenger,

Maybe the other PCs have a fault - are they fully updated with all the latest OS and Office patches?

Also, although it shouldn't be necessary, a simple print preview should be enough to update the ToC on the other computers.

Cheers

 

[Suzanne S. Barnhill]

This is caused by opening the document in Reading Layout view. There is
nothing you can do on your end to prevent this except make suggestions:

1. You can suggest that the recipient not open the document directly from
the attachment but rather save it to the HD first. Reading Layout view is
used only for attachments opened directly.

2. You can suggest that, if the recipient wants to open the attachment
directly, he can disable Reading Layout view (Tools | Options | General).

3. If all else fails, you can suggest that the recipient click in the TOC
and press F9 to update it after switing to Print Layout or some other view.