To and Subject columns blank in users Sent folder

[SharonB]

I have a user on Outlook 2003. His Inbox displays correctly. His sent
folder, however, displays correctly for about 20 percent of his sentmail, and
for about 80 percent of it, the To: and Date: columns are blank. If he opens
one of these emails, then closes it again, it then shows to To: and Date:
information correctly, and places the email in the correct place for whatever
view he is using.

Does anyone have an idea of what I can do to fix this, beyond telling him to
open and close every affected email in his Sent folder to correct the problem?

Many thanks!

 

[Brian Tillman [MVP - Outlook]]

I have a user on Outlook 2003. His Inbox displays correctly. His sent
folder, however, displays correctly for about 20 percent of his sentmail,
and
for about 80 percent of it, the To: and Date: columns are blank. If he
opens
one of these emails, then closes it again, it then shows to To: and Date:
information correctly, and places the email in the correct place for
whatever
view he is using.

Have him try resetting the view. View>Arrange By>Current View>Customize
Current View>Reset Current View

 

[SharonB]

It still shows blanks for the To: and date columns, except for those messages
that he has opened and closed. No luck with resetting the view. Thanks,
though!