Time sync, Updates, and Media Center

[Guest]

Using WinXP SP2. I can't get my time to sync. It works when I unregister it
and reregister. Then it will display error message "the handle is
invalid...etc" after everytime I open Media center 2005 or Micrsoft Update.
Which brings me to my next problem. I am thinking these are interconnected
somehow because I can't keep my time synced, my media center will not connect
to the internet to download the guide and my microsoft updates always brings
up an error of "0x80072F78". Honestly I have tried EVERY posted fix from the
newsgroups, including the microsoft 'supposed'fix for this error and still
the same. So is it the time error causing the other problems? One more thing
I updated my bios to A09 a month ago, it crashed my computer, (I know I
shouldn't update bios unless theres a problem I know I know) I fixed it
myself by just removing the mainboard battery and reinserting it (phew) so I
am wondering if this is causing my problems cause I haven't been able to fix
this problem since then. Did something fry when it crashed? How could I tell?
Everything else works, I am running a cable modem with a splitter to connect
the media center and internet. IE6 works fine. I have tried each solution
with and without Nortons firewall enabled. Please any help would be
appreciated.

 

[MowGreen [MVP]]

Error 0x80072F78
"Windows Update has encountered an error and cannot display the
requested page..."

Use Method 1 if the following is true:
A) You do not know the proxy server name or its IP address and/or
B) You do not know the port number used for HTTP access from your
network and
C) You cannot find the above items specified in the LAN Settings of the
Internet Explorer:

Use Method 2 if:
A) You know both the proxy server name or its IP address and
B) You know the port number used for HTTP access from your network and
C) Your IT staff has given permission to specify these in your Internet
Explorer window or you can find these LAN Settings in the Internet
Options of Internet Explorer.

Use Method 3 if:
A) You know both the proxy server name or its IP address and port number
for HTTP access and
B) These settings cannot be found at the LAN Settings in the Internet
Options of Internet Explorer.

Method 1:
1. In Internet Explorer, click Tools
2. Click Internet Options
3. Click the Connections tab
4. Click the LAN Settings... button
5. In the Proxy server section, check that the Address and Port
number are greyed out and have no value listed.
6. On this same window, check the "Automatically detect settings"
checkbox
7. Click OK to exit the Local Area Network (LAN) Settings window
8. Click OK to exit Internet Options
9. Click Start
10. Click Run
11. Type: cmd <Enter>
12. In the Command Prompt, type: proxycfg -d <Enter> <--This
will clear the proxy cache and set the proxy to direct access
13. Type: proxycfg -u <Enter> <--This will set the proxy to
autodetect in the same way that Internet Explorer will.
--------------------------------------------------------------------------------------
Method 2:
1. In Internet Explorer, click Tools
2. Click Internet Options
3. Click the Connections tab
4. Click the LAN Settings... button
5. In the Proxy server section, check the checkbox: "Use a proxy
server for your LAN"
6. In the Address field, enter the Proxy server name or IP address
7. In the Port field, enter the port number which is used by the
proxy server for HTTP.
8. Be sure to check the "Bypass proxy server for local addresses"
unless specifically instructed not to by the IT staff
9. Click OK to exit the Local Area Network (LAN) Settings window
10. Click OK to exit Internet Options
11. Click Start
12. Click Run
13. Type: cmd <Enter>
14. In the Command Prompt, type: proxycfg -d <Enter> <--This
will clear the proxy cache and set the proxy to direct access
15. Type: proxycfg -u <Enter> <--This will set the proxy to use
the proxy server you just specified in steps 5-7.
16. Type: exit <Enter> to close the Command Prompt.

Method 3
1. Type: cmd <Enter>
2. In the Command Prompt, type: proxycfg -d <Enter> <--This
will clear the proxy cache and set the proxy to direct access
3. Type: proxycfg -p PROXYNAME:8080 <Enter> <--Please replace
PROXYNAME
with the NETBIOS name of your proxy server or its IP address. Directly
following the colon should come the port number used for HTTP. An
example would
be as follows:
C:>proxycfg -p MYPROXY:80

After Action:
Once the proxy has been set, please use a new Internet Explorer window
and try to access Windows Update again.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

 

[Guest]

Tried your suggestion and still nothing. No media Center, no updates and time
still won't sync. I have been working on this for weeks, I am so ready to
grab a hammer....
Anyway thanks for your input. Any other suggestions?
BTW the error is an "Installation error" I go to microsoft updates, push
express, or custom (doesn't matter) see the updates listed to download, click
on install, box comes up trying to download said updates, each one fails.
Close box go to "Review update history" click on red x status and error
message comes up in that as to why download failed.

Error 0x80072F78
"Windows Update has encountered an error and cannot display the
requested page..."

Use Method 1 if the following is true:
A) You do not know the proxy server name or its IP address and/or
B) You do not know the port number used for HTTP access from your
network and
C) You cannot find the above items specified in the LAN Settings of the
Internet Explorer:

Use Method 2 if:
A) You know both the proxy server name or its IP address and
B) You know the port number used for HTTP access from your network and
C) Your IT staff has given permission to specify these in your Internet
Explorer window or you can find these LAN Settings in the Internet
Options of Internet Explorer.

Use Method 3 if:
A) You know both the proxy server name or its IP address and port number
for HTTP access and
B) These settings cannot be found at the LAN Settings in the Internet
Options of Internet Explorer.

Method 1:
1. In Internet Explorer, click Tools
2. Click Internet Options
3. Click the Connections tab
4. Click the LAN Settings... button
5. In the Proxy server section, check that the Address and Port
number are greyed out and have no value listed.
6. On this same window, check the "Automatically detect settings"
checkbox
7. Click OK to exit the Local Area Network (LAN) Settings window
8. Click OK to exit Internet Options
9. Click Start
10. Click Run
11. Type: cmd <Enter>
12. In the Command Prompt, type: proxycfg -d <Enter> <--This
will clear the proxy cache and set the proxy to direct access
13. Type: proxycfg -u <Enter> <--This will set the proxy to
autodetect in the same way that Internet Explorer will.
--------------------------------------------------------------------------------------
Method 2:
1. In Internet Explorer, click Tools
2. Click Internet Options
3. Click the Connections tab
4. Click the LAN Settings... button
5. In the Proxy server section, check the checkbox: "Use a proxy
server for your LAN"
6. In the Address field, enter the Proxy server name or IP address
7. In the Port field, enter the port number which is used by the
proxy server for HTTP.
8. Be sure to check the "Bypass proxy server for local addresses"
unless specifically instructed not to by the IT staff
9. Click OK to exit the Local Area Network (LAN) Settings window
10. Click OK to exit Internet Options
11. Click Start
12. Click Run
13. Type: cmd <Enter>
14. In the Command Prompt, type: proxycfg -d <Enter> <--This
will clear the proxy cache and set the proxy to direct access
15. Type: proxycfg -u <Enter> <--This will set the proxy to use
the proxy server you just specified in steps 5-7.
16. Type: exit <Enter> to close the Command Prompt.

Method 3
1. Type: cmd <Enter>
2. In the Command Prompt, type: proxycfg -d <Enter> <--This
will clear the proxy cache and set the proxy to direct access
3. Type: proxycfg -p PROXYNAME:8080 <Enter> <--Please replace
PROXYNAME
with the NETBIOS name of your proxy server or its IP address. Directly
following the colon should come the port number used for HTTP. An
example would
be as follows:
C:>proxycfg -p MYPROXY:80

After Action:
Once the proxy has been set, please use a new Internet Explorer window
and try to access Windows Update again.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

Using WinXP SP2. I can't get my time to sync. It works when I unregister it
and reregister. Then it will display error message "the handle is
invalid...etc" after everytime I open Media center 2005 or Micrsoft Update.
Which brings me to my next problem. I am thinking these are interconnected
somehow because I can't keep my time synced, my media center will not connect
to the internet to download the guide and my microsoft updates always brings
up an error of "0x80072F78". Honestly I have tried EVERY posted fix from the
newsgroups, including the microsoft 'supposed'fix for this error and still
the same. So is it the time error causing the other problems? One more thing
I updated my bios to A09 a month ago, it crashed my computer, (I know I
shouldn't update bios unless theres a problem I know I know) I fixed it
myself by just removing the mainboard battery and reinserting it (phew) so I
am wondering if this is causing my problems cause I haven't been able to fix
this problem since then. Did something fry when it crashed? How could I tell?
Everything else works, I am running a cable modem with a splitter to connect
the media center and internet. IE6 works fine. I have tried each solution
with and without Nortons firewall enabled. Please any help would be
appreciated.

 

[MowGreen [MVP]]

Copy and paste the *last 30 or so lines* of the WindowsUpdate.log into
your reply. It's located in WINDOWS.
Please, DO NOT post the entire log or I'll fall asleep

Is the system on a network, which Symantec "product" is installed, and,
was the system ever able to successfully do Windows Updates ?


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

 

[Guest]

Here is the log you requested. (Wakey Wakey ) I retried it again to get a
fresh log. And yes I do have "symantec" products. Norton Systemworks 2006
(which includes Antivirus, Firewall and go back) I have diabled the firewall
and/as well as the antivirus and tried MS Updates and this changed nothing
with the errors. I have also added the sites for MS updates in IE6 'trusted
zones' as well as in norton firewall. (well I think they are all there). And
yes I can't remember exactly when , since maybe a month ago-ish I have always
been able to download updates and connect Media center to the internet to get
guide downloads. Had Puter a little less than 2 yrs.
Network? no its just my home computer (is that what you mean?) I have
Windows built in firewall disabled and use Nortons. Thanks for your patience
and advice.


2006-11-14 12:38:56 4788 1708 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-11-14 12:38:56 1412 2c0 Agent *************
2006-11-14 12:38:56 1412 2c0 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-11-14 12:38:56 1412 2c0 Agent *********
2006-11-14 12:39:19 1412 2c0 Agent * Added update
{1A0ABF21-29D9-4396-B40E-EE082B435FB8}.100 to search result
2006-11-14 12:39:19 1412 2c0 Agent * Found 1 updates and 21 categories in
search
2006-11-14 12:39:19 1412 2c0 Agent *********
2006-11-14 12:39:19 1412 2c0 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-11-14 12:39:19 1412 2c0 Agent *************
2006-11-14 12:39:19 1412 2c0 Report REPORT EVENT:
{3F4A5E7D-F8A5-49BE-9944-30B8EEF17CF4} 2006-11-14
12:38:55-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items.
2006-11-14 12:39:19 4788 17d4 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-11-14 12:39:20 4788 17d4 COMAPI - Updates found = 1
2006-11-14 12:39:20 4788 17d4 COMAPI ---------
2006-11-14 12:39:20 4788 17d4 COMAPI -- END -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2006-11-14 12:39:20 4788 17d4 COMAPI -------------
2006-11-14 12:39:42 4788 1708 COMAPI -------------
2006-11-14 12:39:42 4788 1708 COMAPI -- START -- COMAPI: Download [ClientId
= MicrosoftUpdate]
2006-11-14 12:39:42 4788 1708 COMAPI ---------
2006-11-14 12:39:42 4788 1708 COMAPI - Forced: No; Download priority: 3
2006-11-14 12:39:42 4788 1708 COMAPI - Updates in request: 1
2006-11-14 12:39:42 4788 1708 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-14 12:39:44 4788 1708 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2006-11-14 12:39:44 1412 594 DnldMgr *************
2006-11-14 12:39:44 1412 594 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = MicrosoftUpdate]
2006-11-14 12:39:44 1412 594 DnldMgr *********
2006-11-14 12:39:44 1412 594 DnldMgr * Priority = 3, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-14 12:39:44 1412 594 DnldMgr * Updates to download = 1
2006-11-14 12:39:44 1412 594 Agent * Title = Windows Internet Explorer
7.0 for Windows XP
2006-11-14 12:39:44 1412 594 Agent * UpdateId =
{1A0ABF21-29D9-4396-B40E-EE082B435FB8}.100
2006-11-14 12:39:44 1412 594 Agent * Bundles 1 updates:
2006-11-14 12:39:44 1412 594 Agent *
{E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100
2006-11-14 12:39:44 248 950 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-14 12:39:44 1412 6e8 AU AU checked download status and it changed:
Downloading is not paused
2006-11-14 12:39:44 1412 6e8 AU AU setting pending client directive to
'Download Progress'
2006-11-14 12:39:44 1412 594 Agent *********
2006-11-14 12:39:44 1412 594 Agent ** END ** Agent: Downloading updates
[CallerId = MicrosoftUpdate]
2006-11-14 12:39:44 1412 594 Agent *************
2006-11-14 12:39:44 1412 2f8 DnldMgr BITS job
{52FF7AF5-DD74-4E45-AA77-0DF65BDBB4B4} hit a transient error, updateId =
{E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100, error = 0x80072F78
2006-11-14 12:39:44 1412 2f8 DnldMgr Attempt no. 1 to resume the job
2006-11-14 12:39:44 1412 13cc DnldMgr BITS job
{52FF7AF5-DD74-4E45-AA77-0DF65BDBB4B4} hit a transient error, updateId =
{E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100, error = 0x80072F78
2006-11-14 12:39:44 1412 13cc DnldMgr Attempt no. 2 to resume the job
2006-11-14 12:39:44 1412 2f8 DnldMgr BITS job
{52FF7AF5-DD74-4E45-AA77-0DF65BDBB4B4} hit a transient error, updateId =
{E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100, error = 0x80072F78
2006-11-14 12:39:44 1412 2f8 DnldMgr Attempt no. 3 to resume the job
2006-11-14 12:39:44 1412 11c0 DnldMgr BITS job
{52FF7AF5-DD74-4E45-AA77-0DF65BDBB4B4} hit a transient error, updateId =
{E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100, error = 0x80072F78
2006-11-14 12:39:44 1412 11c0 DnldMgr Will not attempt to resume the job
as it has reached the maximum number of attempts.
2006-11-14 12:39:44 1412 11c0 DnldMgr Error 0x80072f78 occurred while
downloading update; notifying dependent calls.
2006-11-14 12:39:44 248 950 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-14 12:39:44 1412 6e8 AU AU checked download status and it changed:
Downloading is paused
2006-11-14 12:39:44 4788 17d4 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2006-11-14 12:39:44 4788 17d4 COMAPI - Download call complete (succeeded =
0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2006-11-14 12:39:44 4788 17d4 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2006-11-14 12:39:44 4788 17d4 COMAPI ---------
2006-11-14 12:39:44 4788 17d4 COMAPI -- END -- COMAPI: Download [ClientId
= MicrosoftUpdate]
2006-11-14 12:39:44 4788 17d4 COMAPI -------------
2006-11-14 12:39:49 1412 6e8 Report REPORT EVENT:
{F8B2791E-6152-40B8-BE61-27D4A5090414} 2006-11-14
12:39:44-0500 1 161 101 {1A0ABF21-29D9-4396-B40E-EE082B435FB8} 100 80072f78 MicrosoftUpdate Failure Content Download Error: Download failed.
2006-11-14 12:39:58 1412 16a0 AU No pending client directive

Copy and paste the *last 30 or so lines* of the WindowsUpdate.log into
your reply. It's located in WINDOWS.
Please, DO NOT post the entire log or I'll fall asleep

Is the system on a network, which Symantec "product" is installed, and,
was the system ever able to successfully do Windows Updates ?


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

 

[MowGreen [MVP]]

This error is directly related to NSW -

2006-11-14 12:39:44 1412 2f8 DnldMgr BITS job
{52FF7AF5-DD74-4E45-AA77-0DF65BDBB4B4} hit a transient error, updateId =
{E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100, error = 0x80072F78

BITS has been damaged by it. Try repairing it by -


" To reinstall the Background Intelligent Transfer Service, follow these
steps:
1. Click Start, click Run, type the following command, and then click OK
(OR, copy&paste the below into the Open: field) :

%windir%\System32\rundll32.exe setupapi,InstallHinfSection
DefaultInstall 132 %windir%\inf\qmgr.inf

If SP2 was installed by you -

If you are prompted to insert your operating system CD, type the
following path in the Copy files from box, and then click OK:
%windir%\ServicePackFiles\i386
** Note ** This location contains the most recently updated service
pack files. If you cannot use this path to copy the required files from,
insert your operating system CD, and then click OK.

IOW, if SP2 came on the XP CD, then just insert the CD.

For more steps on reinstalling/repairing BITS, please see -
http://www.castlecops.com/postlite106642-bits.html

To prevent this from occurring in the future, suggest you uninstall NSW
when the subscription expires and install a *dependable*
security/antivirus product.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

Here is the log you requested. (Wakey Wakey ) I retried it again to get a
fresh log. And yes I do have "symantec" products. Norton Systemworks 2006
(which includes Antivirus, Firewall and go back) I have diabled the firewall
and/as well as the antivirus and tried MS Updates and this changed nothing
with the errors. I have also added the sites for MS updates in IE6 'trusted
zones' as well as in norton firewall. (well I think they are all there). And
yes I can't remember exactly when , since maybe a month ago-ish I have always
been able to download updates and connect Media center to the internet to get
guide downloads. Had Puter a little less than 2 yrs.
Network? no its just my home computer (is that what you mean?) I have
Windows built in firewall disabled and use Nortons. Thanks for your patience
and advice.


2006-11-14 12:38:56 4788 1708 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-11-14 12:38:56 1412 2c0 Agent *************
2006-11-14 12:38:56 1412 2c0 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-11-14 12:38:56 1412 2c0 Agent *********
2006-11-14 12:39:19 1412 2c0 Agent * Added update
{1A0ABF21-29D9-4396-B40E-EE082B435FB8}.100 to search result
2006-11-14 12:39:19 1412 2c0 Agent * Found 1 updates and 21 categories in
search
2006-11-14 12:39:19 1412 2c0 Agent *********
2006-11-14 12:39:19 1412 2c0 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-11-14 12:39:19 1412 2c0 Agent *************
2006-11-14 12:39:19 1412 2c0 Report REPORT EVENT:
{3F4A5E7D-F8A5-49BE-9944-30B8EEF17CF4} 2006-11-14
12:38:55-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items.
2006-11-14 12:39:19 4788 17d4 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-11-14 12:39:20 4788 17d4 COMAPI - Updates found = 1
2006-11-14 12:39:20 4788 17d4 COMAPI ---------
2006-11-14 12:39:20 4788 17d4 COMAPI -- END -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2006-11-14 12:39:20 4788 17d4 COMAPI -------------
2006-11-14 12:39:42 4788 1708 COMAPI -------------
2006-11-14 12:39:42 4788 1708 COMAPI -- START -- COMAPI: Download [ClientId
= MicrosoftUpdate]
2006-11-14 12:39:42 4788 1708 COMAPI ---------
2006-11-14 12:39:42 4788 1708 COMAPI - Forced: No; Download priority: 3
2006-11-14 12:39:42 4788 1708 COMAPI - Updates in request: 1
2006-11-14 12:39:42 4788 1708 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-14 12:39:44 4788 1708 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2006-11-14 12:39:44 1412 594 DnldMgr *************
2006-11-14 12:39:44 1412 594 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = MicrosoftUpdate]
2006-11-14 12:39:44 1412 594 DnldMgr *********
2006-11-14 12:39:44 1412 594 DnldMgr * Priority = 3, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-14 12:39:44 1412 594 DnldMgr * Updates to download = 1
2006-11-14 12:39:44 1412 594 Agent * Title = Windows Internet Explorer
7.0 for Windows XP
2006-11-14 12:39:44 1412 594 Agent * UpdateId =
{1A0ABF21-29D9-4396-B40E-EE082B435FB8}.100
2006-11-14 12:39:44 1412 594 Agent * Bundles 1 updates:
2006-11-14 12:39:44 1412 594 Agent *
{E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100
2006-11-14 12:39:44 248 950 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-14 12:39:44 1412 6e8 AU AU checked download status and it changed:
Downloading is not paused
2006-11-14 12:39:44 1412 6e8 AU AU setting pending client directive to
'Download Progress'
2006-11-14 12:39:44 1412 594 Agent *********
2006-11-14 12:39:44 1412 594 Agent ** END ** Agent: Downloading updates
[CallerId = MicrosoftUpdate]
2006-11-14 12:39:44 1412 594 Agent *************
2006-11-14 12:39:44 1412 2f8 DnldMgr BITS job
{52FF7AF5-DD74-4E45-AA77-0DF65BDBB4B4} hit a transient error, updateId =
{E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100, error = 0x80072F78
2006-11-14 12:39:44 1412 2f8 DnldMgr Attempt no. 1 to resume the job
2006-11-14 12:39:44 1412 13cc DnldMgr BITS job
{52FF7AF5-DD74-4E45-AA77-0DF65BDBB4B4} hit a transient error, updateId =
{E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100, error = 0x80072F78
2006-11-14 12:39:44 1412 13cc DnldMgr Attempt no. 2 to resume the job
2006-11-14 12:39:44 1412 2f8 DnldMgr BITS job
{52FF7AF5-DD74-4E45-AA77-0DF65BDBB4B4} hit a transient error, updateId =
{E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100, error = 0x80072F78
2006-11-14 12:39:44 1412 2f8 DnldMgr Attempt no. 3 to resume the job
2006-11-14 12:39:44 1412 11c0 DnldMgr BITS job
{52FF7AF5-DD74-4E45-AA77-0DF65BDBB4B4} hit a transient error, updateId =
{E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100, error = 0x80072F78
2006-11-14 12:39:44 1412 11c0 DnldMgr Will not attempt to resume the job
as it has reached the maximum number of attempts.
2006-11-14 12:39:44 1412 11c0 DnldMgr Error 0x80072f78 occurred while
downloading update; notifying dependent calls.
2006-11-14 12:39:44 248 950 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-14 12:39:44 1412 6e8 AU AU checked download status and it changed:
Downloading is paused
2006-11-14 12:39:44 4788 17d4 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2006-11-14 12:39:44 4788 17d4 COMAPI - Download call complete (succeeded =
0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2006-11-14 12:39:44 4788 17d4 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2006-11-14 12:39:44 4788 17d4 COMAPI ---------
2006-11-14 12:39:44 4788 17d4 COMAPI -- END -- COMAPI: Download [ClientId
= MicrosoftUpdate]
2006-11-14 12:39:44 4788 17d4 COMAPI -------------
2006-11-14 12:39:49 1412 6e8 Report REPORT EVENT:
{F8B2791E-6152-40B8-BE61-27D4A5090414} 2006-11-14
12:39:44-0500 1 161 101 {1A0ABF21-29D9-4396-B40E-EE082B435FB8} 100 80072f78 MicrosoftUpdate Failure Content Download Error: Download failed.
2006-11-14 12:39:58 1412 16a0 AU No pending client directive




:

Copy and paste the *last 30 or so lines* of the WindowsUpdate.log into
your reply. It's located in WINDOWS.
Please, DO NOT post the entire log or I'll fall asleep

Is the system on a network, which Symantec "product" is installed, and,
was the system ever able to successfully do Windows Updates ?


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

 

[Guest]

Didn't work. There's a new error just above that old error (thats still there)

2006-11-15 23:18:54 1380 9bc DnldMgr * Update is not allowed to download
due to regulation.

Posted some more log, took a few bits out that didnt apply. Anyway I have 2
questions more. 1. Some programs are dependant on certain services right,
well Everything works on my computer but 3 different things. I can download,
visit any site, blahdy blah etc BUT I cannot get windows update, media center
to connect to the internet and download the guide, and sync my time using
internet time in date and time properties. So are these things all related to
BITS? are they related in any way or is it just a coincidence they all
stopped working at the same time?.
2. I got a new cable modem a month ago when this all started and called it
in to register it with comcast my isp. Can they block services, filter, not
add something right to the configuration?
Hey just grabbing at straws right now (have no hair left) Oh I totally
removed Norton Firewall and then tried the suggestions. What btw in the error
msg points towards NSW? Just interested. Thanks for your help. Please help
more


2006-11-15 23:17:30 1380 680 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-11-15 23:17:30 1380 680 Agent *********
2006-11-15 23:17:33 1380 680 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-11-15 23:17:33 1380 680 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-11-15 23:17:58 1380 680 PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2006-11-15 23:17:58 1380 680 PT WARNING: SOAP Fault: 0x00012c
2006-11-15 23:17:58 1380 680 PT WARNING: faultstring:Fault occurred
2006-11-15 23:17:58 1380 680 PT WARNING: ErrorCode:ConfigChanged(2)
2006-11-15 23:17:58 1380 680 PT WARNING: Message:

2006-11-15 23:17:58 1380 680 PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2006-11-15 23:17:58 1380 680 PT WARNING:
ID:9240df5e-175f-4a0b-a787-8f65999d4714
2006-11-15 23:18:01 1380 680 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2006-11-15 23:18:01 1380 680 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-11-15 23:18:08 1380 680 Agent * Found 0 updates and 21 categories in
search
2006-11-15 23:18:08 1380 680 Agent *********
2006-11-15 23:18:08 1380 680 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-11-15 23:18:08 1380 680 Agent *************
2006-11-15 23:18:41 3604 127c COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-11-15 23:18:41 3604 127c COMAPI - Updates found = 3
2006-11-15 23:18:41 3604 127c COMAPI ---------
2006-11-15 23:18:41 3604 127c COMAPI -- END -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2006-11-15 23:18:41 3604 127c COMAPI -------------
2006-11-15 23:18:54 3604 350 COMAPI -------------
2006-11-15 23:18:54 3604 350 COMAPI -- START -- COMAPI: Download [ClientId
= MicrosoftUpdate]
2006-11-15 23:18:54 3604 350 COMAPI ---------
2006-11-15 23:18:54 3604 350 COMAPI - Forced: No; Download priority: 3
2006-11-15 23:18:54 3604 350 COMAPI - Updates in request: 1
2006-11-15 23:18:54 3604 350 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-15 23:18:54 3604 350 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2006-11-15 23:18:54 1380 9bc DnldMgr *************
2006-11-15 23:18:54 1380 9bc DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = MicrosoftUpdate]
2006-11-15 23:18:54 1380 9bc DnldMgr *********
2006-11-15 23:18:54 1380 9bc DnldMgr * Priority = 3, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-15 23:18:54 1380 9bc DnldMgr * Updates to download = 1
2006-11-15 23:18:54 1380 9bc Agent * Title = MSXML 4.0 SP2 Security
Update (KB927978)
2006-11-15 23:18:54 1380 9bc Agent * UpdateId =
{95A13763-D07B-4BD1-9A31-B38435CE259D}.103
2006-11-15 23:18:54 1380 9bc Agent * Bundles 1 updates:
2006-11-15 23:18:54 1380 9bc Agent *
{DE357453-4A7E-4E72-8F2F-6852727238F1}.103
2006-11-15 23:18:54 880 1194 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-15 23:18:54 1380 9bc DnldMgr *********** DnldMgr: New download job
[UpdateId = {E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100] ***********
2006-11-15 23:18:54 1380 9bc DnldMgr * Update is not allowed to download
due to regulation.
2006-11-15 23:18:54 1380 9bc Agent *********
2006-11-15 23:18:54 1380 9bc Agent ** END ** Agent: Downloading updates
[CallerId = MicrosoftUpdate]
2006-11-15 23:18:54 1380 9bc Agent *************
2006-11-15 23:18:54 1380 1084 DnldMgr BITS job
{C68EC50A-0B94-4631-9B63-F131BE231E1D} hit a transient error, updateId =
{DE357453-4A7E-4E72-8F2F-6852727238F1}.103, error = 0x80072F78
2006-11-15 23:18:54 1380 1084 DnldMgr Attempt no. 1 to resume the job
2006-11-15 23:18:55 1380 1068 DnldMgr BITS job
{C68EC50A-0B94-4631-9B63-F131BE231E1D} hit a transient error, updateId =
{DE357453-4A7E-4E72-8F2F-6852727238F1}.103, error = 0x80072F78
2006-11-15 23:18:55 1380 1068 DnldMgr Attempt no. 2 to resume the job
2006-11-15 23:18:55 1380 1084 DnldMgr BITS job
{C68EC50A-0B94-4631-9B63-F131BE231E1D} hit a transient error, updateId =
{DE357453-4A7E-4E72-8F2F-6852727238F1}.103, error = 0x80072F78
2006-11-15 23:18:55 1380 1084 DnldMgr Attempt no. 3 to resume the job
2006-11-15 23:18:55 1380 1068 DnldMgr BITS job
{C68EC50A-0B94-4631-9B63-F131BE231E1D} hit a transient error, updateId =
{DE357453-4A7E-4E72-8F2F-6852727238F1}.103, error = 0x80072F78
2006-11-15 23:18:55 1380 1068 DnldMgr Will not attempt to resume the job
as it has reached the maximum number of attempts.
2006-11-15 23:18:55 1380 1068 DnldMgr Error 0x80072f78 occurred while
downloading update; notifying dependent calls.
2006-11-15 23:18:55 1380 1068 DnldMgr *********** DnldMgr: New download job
[UpdateId = {E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100] ***********
2006-11-15 23:18:55 1380 1068 DnldMgr * Update is not allowed to download
due to regulation.
2006-11-15 23:18:55 880 1194 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-15 23:18:55 3604 127c COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2006-11-15 23:18:55 3604 127c COMAPI - Download call complete (succeeded =
0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2006-11-15 23:18:55 3604 127c COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2006-11-15 23:18:55 3604 127c COMAPI ---------
2006-11-15 23:18:55 3604 127c COMAPI -- END -- COMAPI: Download [ClientId
= MicrosoftUpdate]
2006-11-15 23:18:55 3604 127c COMAPI -------------
2006-11-15 23:19:00 1380 9bc Report REPORT EVENT:
{643B5255-4605-4994-909F-390A9E3DF724} 2006-11-15
23:18:55-0500 1 161 101 {95A13763-D07B-4BD1-9A31-B38435CE259D} 103 80072f78 MicrosoftUpdate Failure Content Download Error: Download failed.

This error is directly related to NSW -

2006-11-14 12:39:44 1412 2f8 DnldMgr BITS job
{52FF7AF5-DD74-4E45-AA77-0DF65BDBB4B4} hit a transient error, updateId =
{E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100, error = 0x80072F78

BITS has been damaged by it. Try repairing it by -


" To reinstall the Background Intelligent Transfer Service, follow these
steps:
1. Click Start, click Run, type the following command, and then click OK
(OR, copy&paste the below into the Open: field) :

%windir%\System32\rundll32.exe setupapi,InstallHinfSection
DefaultInstall 132 %windir%\inf\qmgr.inf

If SP2 was installed by you -

If you are prompted to insert your operating system CD, type the
following path in the Copy files from box, and then click OK:
%windir%\ServicePackFiles\i386
** Note ** This location contains the most recently updated service
pack files. If you cannot use this path to copy the required files from,
insert your operating system CD, and then click OK.

IOW, if SP2 came on the XP CD, then just insert the CD.

For more steps on reinstalling/repairing BITS, please see -
http://www.castlecops.com/postlite106642-bits.html

To prevent this from occurring in the future, suggest you uninstall NSW
when the subscription expires and install a *dependable*
security/antivirus product.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============