Time date stamps are incorrect

[Guest]

My date time stamps are incorrect for incoming mail only. Mail I have sent
from mutliple external servers are all coming in with date time stamps that
are nearly 24 hours out. Which end has the problem? How can I fix my end?

 

[cdsmith74]

My date time stamps are incorrect for incoming mail only. Mail I have sent
from mutliple external servers are all coming in with date time stamps that
are nearly 24 hours out. Which end has the problem? How can I fix my end?

We are having this same exact problem enterprise-wide on Outlook 2002
Office edition.
The WinXP patch has been installed and tzmove was ran. However all
incoming emails are showing a timestamp of one hour earlier!

Anyone have a fix for this?

 

[Diane Poremsky [MVP]]

this is usually a server problem, not outlook. Contact the email admin.

 

[cdsmith74]

this is usually a server problem, not outlook. Contact the email admin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

We are having this same exact problem enterprise-wide on Outlook 2002
Office edition.
The WinXP patch has been installed and tzmove was ran. However all
incoming emails are showing a timestamp of one hour earlier!

Anyone have a fix for this?- Hide quoted text -

- Show quoted text -

I am the email admin - this is not a problem on the server level. I
have verified that all inbound and outbound emails are showing the
correct time on the server, but once they are downloaded to Outlook,
they are timestamped an hour earlier.
When is MS going to fix this?

 

[Diane Poremsky [MVP]]

They have to know why it's doing it before they can fix it - usually the
problem is the wrong time/TZ /DST setting on one of the systems and there is
nothing to fix on their end. We normally see a few instances of this each
spring and fall - but its worse this year since all systems need patched for
the new DST.

Did you install the DST updates on the servers? Is the DST setting enabled
on all computers?

this is usually a server problem, not outlook. Contact the email admin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

On Mar 12, 4:31 am, RobsNest <[email protected]>
wrote:
My date time stamps are incorrect for incoming mail only. Mail I have
sent
from mutliple external servers are all coming in with date time stamps
that
are nearly 24 hours out. Which end has the problem? How can I fix my
end?

We are having this same exact problem enterprise-wide on Outlook 2002
Office edition.
The WinXP patch has been installed and tzmove was ran. However all
incoming emails are showing a timestamp of one hour earlier!

Anyone have a fix for this?- Hide quoted text -

- Show quoted text -

I am the email admin - this is not a problem on the server level. I
have verified that all inbound and outbound emails are showing the
correct time on the server, but once they are downloaded to Outlook,
they are timestamped an hour earlier.
When is MS going to fix this?

 

[cdsmith74]

They have to know why it's doing it before they can fix it - usually the
problem is the wrong time/TZ /DST setting on one of the systems and there is
nothing to fix on their end. We normally see a few instances of this each
spring and fall - but its worse this year since all systems need patched for
the new DST.

Did you install the DST updates on the servers? Is the DST setting enabled
on all computers?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

this is usually a server problem, not outlook. Contact the email admin.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/
Outlook Tips by email:
(e-mail address removed)
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

On Mar 12, 4:31 am, RobsNest <[email protected]>
wrote:
My date time stamps are incorrect for incoming mail only. Mail I have
sent
from mutliple external servers are all coming in with date time stamps
that
are nearly 24 hours out. Which end has the problem? How can I fix my
end?
We are having this same exact problem enterprise-wide on Outlook 2002
Office edition.
The WinXP patch has been installed and tzmove was ran. However all
incoming emails are showing a timestamp of one hour earlier!
Anyone have a fix for this?- Hide quoted text -
- Show quoted text -

I am the email admin - this is not a problem on the server level. I
have verified that all inbound and outbound emails are showing the
correct time on the server, but once they are downloaded to Outlook,
they are timestamped an hour earlier.
When is MS going to fix this?- Hide quoted text -

- Show quoted text -

Yes, the patch was applied to all servers and workstations (Win2003
and XP respectively). All systems are set for the same time zone and
set for DST. The issue is still on going.

 

[Jerry Baker]

Yes, the patch was applied to all servers and workstations (Win2003
and XP respectively). All systems are set for the same time zone and
set for DST. The issue is still on going.

As much as I like to pick on Microsoft, the timestamp in an email
message is placed there by the sending client. If that is incorrect,
then the client sending the messages has either incorrectly set their
clock, or their timezone is incorrect.

 

[cdsmith74]

As much as I like to pick on Microsoft, the timestamp in an email
message is placed there by the sending client. If that is incorrect,
then the client sending the messages has either incorrectly set their
clock, or their timezone is incorrect.

Here's the scenario:
A user (on the same mail system) with the XP patch and Outlook patch,
sends me an email at, say, 11:15am. If I log into the webmail
interface on my mail server, I see the email and it's timestamp of
11:15am. OK, everything's fine.
Now, if I go and open Outlook and download that message to my machine
(which has the XP patch and Outlook patch) the mail comes in showing
10:15am as the timestamp.

 

[Jerry Baker]

Here's the scenario:
A user (on the same mail system) with the XP patch and Outlook patch,
sends me an email at, say, 11:15am. If I log into the webmail
interface on my mail server, I see the email and it's timestamp of
11:15am. OK, everything's fine.
Now, if I go and open Outlook and download that message to my machine
(which has the XP patch and Outlook patch) the mail comes in showing
10:15am as the timestamp.

Can you paste the headers from the message here. To get the headers,
just right-click on the message and pick "Options." That will display a
window with the "Internet Headers" at the bottom.

 

[Guest]

Can you paste the headers from the message here. To get the headers,
just right-click on the message and pick "Options." That will display a
window with the "Internet Headers" at the bottom.

I could relate to this. I just post a similar scenario. Except mine is 1
hour ahead. Our time zone is EST w/DST. When we download to Outlook, it
adds 1 hour.

XP-SP2 patch, Tzmove patch, servers patch all done. Login to webmail we
could see the correct date UNTIL download to Outlook; use 2002 version.

 

[Guest]

I could relate to this. I just post a similar scenario. Except mine is 1
hour ahead. Our time zone is EST w/DST. When we download to Outlook, it
adds 1 hour.

XP-SP2 patch, Tzmove patch, servers patch all done. Login to webmail we
could see the correct date UNTIL download to Outlook; use 2002 version.

ONE more thing:

Just check the header on of the test mail, it is showing correct time stamp.
Until Outlook adds another hour to it.

Correct time: 2:44 PM EST. In Outlook it shows: 3:44PM EST.

See below:

Return-path: <***@yahoo.ca>
Envelope-to: (e-mail address removed)
Received: from atmail by imail with spam-scanned (Exim 4.34)
id 1HRCui-00025c-RT
for (e-mail address removed); Tue, 13 Mar 2007 14:44:07 -0500
Received: from ****cmserver2
by imail with esmtp (Exim 4.34)
id 1HRCui-00025W-Om
for (e-mail address removed); Tue, 13 Mar 2007 14:44:04 -0500
Received: from [68.142.207.196]
by cmserver2;
Tue, 13 Mar 2007 14:44:18 -0400
Received: (qmail 99470 invoked by uid 60001); 13 Mar 2007 18:43:53 -0000
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=s1024; d=yahoo.ca;

h=X-YMail-OSG:Receivedate:From:Subject:To:MIME-Version:Content-Type:Content-Transfer-Encoding:Message-ID;

b=PZOtat+c4JsG7jvJFPRnl21h3IWNS/Jd+gruIeGbIANwuPcocoRHJLXVgi9EIwJnKXnEzDwlPl0pJts6pZoVpyog0gUbjcyO9MTCxU+2SZ+FS53lhjMi9DqTP7AGgD9UFKgvWYs3lchnObdzJklpqECR/T73lVY/lc5hp3HmcJc=;
X-YMail-OSG:
iW743gMVM1mX8V904KAFHrYLHQZZHDm4t9ChN_n_Tz15Bp0JwORIiuFDW0KBPqGuQmPol8VcfKnQ4lKdLoXw63urLPgC0s8Qblj0r4d_SWLy9tortHWi23XrLG7vhEMgtD7bYIRlem1WLQ6i70exJw--
Received: from [63.250.109.226] by web32403.mail.mud.yahoo.com via HTTP;
Tue, 13 Mar 2007 14:43:53 EDT
Date: Tue, 13 Mar 2007 14:43:53 -0400 (EDT)
From: (e-mail address removed)>
Subject: Test time stamp.
To: (e-mail address removed)

 

[Diane Poremsky [MVP]]

for (e-mail address removed); Tue, 13 Mar 2007 14:44:07 -0500

for (e-mail address removed); Tue, 13 Mar 2007 14:44:04 -0500

Tue, 13 Mar 2007 14:44:18 -0400

Tue, 13 Mar 2007 14:43:53 EDT
Date: Tue, 13 Mar 2007 14:43:53 -0400 (EDT)

the first stamps have the same time (14:4x) as the second set but the
offsets aren't the same - the second offset is correct. The time/TZ on the
first server needs adjusted for DST.

I could relate to this. I just post a similar scenario. Except mine is
1
hour ahead. Our time zone is EST w/DST. When we download to Outlook, it
adds 1 hour.

XP-SP2 patch, Tzmove patch, servers patch all done. Login to webmail we
could see the correct date UNTIL download to Outlook; use 2002 version.

ONE more thing:

Just check the header on of the test mail, it is showing correct time
stamp.
Until Outlook adds another hour to it.

Correct time: 2:44 PM EST. In Outlook it shows: 3:44PM EST.

See below:

Return-path: <***@yahoo.ca>
Envelope-to: (e-mail address removed)
Received: from atmail by imail with spam-scanned (Exim 4.34)
id 1HRCui-00025c-RT
for (e-mail address removed); Tue, 13 Mar 2007 14:44:07 -0500
Received: from ****cmserver2
by imail with esmtp (Exim 4.34)
id 1HRCui-00025W-Om
for (e-mail address removed); Tue, 13 Mar 2007 14:44:04 -0500
Received: from [68.142.207.196]
by cmserver2;
Tue, 13 Mar 2007 14:44:18 -0400
Received: (qmail 99470 invoked by uid 60001); 13 Mar 2007 18:43:53 -0000
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=s1024; d=yahoo.ca;

h=X-YMail-OSG:Receivedate:From:Subject:To:MIME-Version:Content-Type:Content-Transfer-Encoding:Message-ID;

b=PZOtat+c4JsG7jvJFPRnl21h3IWNS/Jd+gruIeGbIANwuPcocoRHJLXVgi9EIwJnKXnEzDwlPl0pJts6pZoVpyog0gUbjcyO9MTCxU+2SZ+FS53lhjMi9DqTP7AGgD9UFKgvWYs3lchnObdzJklpqECR/T73lVY/lc5hp3HmcJc=;
X-YMail-OSG:
iW743gMVM1mX8V904KAFHrYLHQZZHDm4t9ChN_n_Tz15Bp0JwORIiuFDW0KBPqGuQmPol8VcfKnQ4lKdLoXw63urLPgC0s8Qblj0r4d_SWLy9tortHWi23XrLG7vhEMgtD7bYIRlem1WLQ6i70exJw--
Received: from [63.250.109.226] by web32403.mail.mud.yahoo.com via HTTP;
Tue, 13 Mar 2007 14:43:53 EDT
Date: Tue, 13 Mar 2007 14:43:53 -0400 (EDT)
From: (e-mail address removed)>
Subject: Test time stamp.
To: (e-mail address removed)

 

[Guest]

The problem that I am having with the date time stamp applies to multiple
servers in multiple time zones and countries. I am still thinking it is a
problem on this end - singular, rather than on the other ends - multiple.

 

[cdsmith74]

The problem that I am having with the date time stamp applies to multiple
servers in multiple time zones and countries. I am still thinking it is a
problem on this end - singular, rather than on the other ends - multiple.






- Show quoted text -

Here are the headers on an email I just received. Both the sending
machine, mail server and my receiving machine all have the MS patch
installed. The user sent the email to me at 9:10AM, it showed 9:10AM
while it was on the server and it shows up in Outlook as 8:10AM.

Received: from ****** (unverified [********])
by ****************.com (SurgeMail 3.8d) with ESMTP id
294279-1830167
for multiple; Wed, 14 Mar 2007 08:10:21 -0400
Return-Path: <user@****************.com>
Reply-To: <user@****************.com>
From: <user@****************.com>
To: <user2@****************.com>
Subject: RE: Subject Heading
Date: Wed, 14 Mar 2007 09:10:20 -0400

 

[cdsmith74]

The problem that I am having with the date time stamp applies to multiple
servers in multiple time zones and countries. I am still thinking it is a
problem on this end - singular, rather than on the other ends - multiple.

- Show quoted text -

Here are the headers on an email I just received. Both the sending
machine, mail server and my receiving machine all have the MS patch
installed. The user sent the email to me at 9:10AM, it showed 9:10AM
while it was on the server and it shows up in Outlook as 8:10AM.

Received: from ****** (unverified [********])
by ****************.com (SurgeMail 3.8d) with ESMTP id
294279-1830167
for multiple; Wed, 14 Mar 2007 08:10:21 -0400
Return-Path: <user@****************.com>
Reply-To: <user@****************.com>
From: <user@****************.com>
To: <user2@****************.com>
Subject: RE: Subject Heading
Date: Wed, 14 Mar 2007 09:10:20 -0400- Hide quoted text -

- Show quoted text -

Ok, here's something else odd, I looked at the date time properties on
my system - if I uncheck "Automatically adjust clock for DST" it
CHANGES all of the timestamps in Outlook on the emails to an hour
earlier, so now they are two hours earlier than the actual time sent.

I'm sure Dr. Brown would applaud MS's bending of the space-time
continuum, but this is driving me crazy.