Thumbnail Blue Screen Crash

[Susan]

We cannot view non-BMP images in thumbnail view without
our system crashing. Some time the user can view the
thumbnails briefly but is they scroll the system crashes.

The blue screen reads as follows:
STOP: 0x0000001E(0xC0000005, ox80458654, 0x00000000,
0x00000034) KMODE_EXCEPTION_NOT_HANDLED
***Address 80458654 base at 80400000, DateStamp 3ee6c002 -
ntoskrnl.exe

 

[Joseph Conway [MSFT]]

We'd need to look at a dump to determine root cause for something like that.
Have there been any recently installed drivers, updates or hardware on the
machine?

 

[Susan]

All our computer (n=30) have crashed like this from the
beginning. We don't know why.

-----Original Message-----
We'd need to look at a dump to determine root cause for something like that.
Have there been any recently installed drivers, updates or hardware on the
machine?

--
Joseph Conway [MSFT]
Windows 2000/2003 Server group

This posting is provided "AS IS" with no warranties, and confers no rights

We cannot view non-BMP images in thumbnail view without
our system crashing. Some time the user can view the
thumbnails briefly but is they scroll the system crashes.

The blue screen reads as follows:
STOP: 0x0000001E(0xC0000005, ox80458654, 0x00000000,
0x00000034) KMODE_EXCEPTION_NOT_HANDLED
***Address 80458654 base at 80400000, DateStamp 3ee6c002 -
ntoskrnl.exe

.

 

[Gerry Voras]

I'd be willing to guess, without other information, video card drivers.

All our computer (n=30) have crashed like this from the
beginning. We don't know why.

-----Original Message-----
We'd need to look at a dump to determine root cause for something like that.
Have there been any recently installed drivers, updates or hardware on the
machine?

--
Joseph Conway [MSFT]
Windows 2000/2003 Server group

This posting is provided "AS IS" with no warranties, and confers no rights

We cannot view non-BMP images in thumbnail view without
our system crashing. Some time the user can view the
thumbnails briefly but is they scroll the system crashes.

The blue screen reads as follows:
STOP: 0x0000001E(0xC0000005, ox80458654, 0x00000000,
0x00000034) KMODE_EXCEPTION_NOT_HANDLED
***Address 80458654 base at 80400000, DateStamp 3ee6c002 -
ntoskrnl.exe

.

 

[Joseph Conway [MSFT]]

I would agree, if its across all machines that would be the most likely
cause.

--
Joseph Conway [MSFT]
Windows 2000/2003 Server group

This posting is provided "AS IS" with no warranties, and confers no rights

I'd be willing to guess, without other information, video card drivers.

All our computer (n=30) have crashed like this from the
beginning. We don't know why.

-----Original Message-----
We'd need to look at a dump to determine root cause for something like that.
Have there been any recently installed drivers, updates or hardware on the
machine?

--
Joseph Conway [MSFT]
Windows 2000/2003 Server group

This posting is provided "AS IS" with no warranties, and confers no rights
We cannot view non-BMP images in thumbnail view without
our system crashing. Some time the user can view the
thumbnails briefly but is they scroll the system crashes.

The blue screen reads as follows:
STOP: 0x0000001E(0xC0000005, ox80458654, 0x00000000,
0x00000034) KMODE_EXCEPTION_NOT_HANDLED
***Address 80458654 base at 80400000, DateStamp 3ee6c002 -
ntoskrnl.exe


.