Thinkpad T-20 won't hibernate

[Jerry Stuckle]

All,

I installed Windows 2000 over an existing Windows NT system. I can't
get the Hibernate tab in the Power Options object.

AFAIK, the Thinkpad does support hibernation - it worked in NT and still
works in W98 (another primary partition). But nothing I've done so far
will get the hibernation option available.

I've gone through the MS database and found a lot of things. One
possibility is that I have a driver which doesn't support hibernation.
I've taken out everything I know I can get rid of. There are still some
non-MS drivers I don't know what they do.

Rather than trying to disable each of these (and possibly screwing up
the system), is there any way for me to tell what the system is finding
that doesn't allow hibernation?

If not - I think this would be a great utility. I've searched the
Internet quite a bit also, and it seems I'm not the only one with this
problem.

TIA.

Jerry

 

[Lanwench [MVP - Exchange]]

Did you install the Thinkpad utilities for Win2k (downloadable from the IBM
website) ? Have you checked w/HP support?

 

[Jerry Stuckle]

Lanwench,

Thanks for your reply.

Yes, I've installed all the Thinkpad utilities, removed them and added
them again multiple times.

As for IBM support - they're worthless. They used to have a forum on
their web site where you could get good answers from users and IBM. But
they discontinued that last November. Guess they weren't getting enough
money for their support.

The only times I've had good luck with IBM support is when I have an
obvious hardware problem or already know what the problem is. And even
then getting a fix is hit and miss.

Right now I'm renaming drivers in the winnt\system32\drivers directory
and rebooting with the hope I can figure out what's going on.

Thanks again. If you have any other suggestions, I'd appreciate it.

Jerry

 

[Jerry Stuckle]

Did you install the Thinkpad utilities for Win2k (downloadable from the IBM
website) ? Have you checked w/HP support?

Lanwench,

I found it!

Turns out it was the "hardlock" service. From what I can figure out,
this service is used under WNT to prevent undocking the Thinkpad
(probably because of the lack of Plug and Play support).

Once I renamed the driver (hardlock.sys), both suspend and hibernate
work just fine. I'm now in the process of reinstalling some of the
other software I had removed in diagnosing the problem.

In the meantime, I've disabled the hardlock device. After a while, if
everything is still working, I'll go ahead and uninstall it.

Looking back, I did have one clue. The hardlock device also wouldn't
allow me to undock the Thinkpad while it was running. I didn't make the
connection, though. Now that the device is disabled, not only can I
hibernate and suspend, I can undock while it's running.

Thanks again for your support.


--

To reply, delete the 'x' from my email
Jerry Stuckle,
JDS Computer Training Corp.
(e-mail address removed)
Member of Independent Computer Consultants Association - www.icca.org

 

[Lanwench [MVP - Exchange]]

Very glad it's working now - I'm a big Thinkpad fan!!

 

[Suhail]

-----Original Message-----
All,

I installed Windows 2000 over an existing Windows NT system. I can't
get the Hibernate tab in the Power Options object.

AFAIK, the Thinkpad does support hibernation - it worked in NT and still
works in W98 (another primary partition). But nothing I've done so far
will get the hibernation option available.

I've gone through the MS database and found a lot of things. One
possibility is that I have a driver which doesn't support hibernation.
I've taken out everything I know I can get rid of. There are still some
non-MS drivers I don't know what they do.

Rather than trying to disable each of these (and possibly screwing up
the system), is there any way for me to tell what the system is finding
that doesn't allow hibernation?

If not - I think this would be a great utility. I've searched the
Internet quite a bit also, and it seems I'm not the only one with this
problem.

TIA.

Jerry

if your bios is supporting the hibernation then after
installing windows 2000 it will show in power options tab.
better reinstall the windows 2000