There was an error opening this message "An error has occured"

[Guest]

XP Pro SP2. OE opens fine and in the preview window I can read my email but
when I try to open them I got this message. When I try to send a new message
I got the same error. If I try to open my address book I wil get "The address
book may not be installed properly". Please Help Do I have to reinstall IE 6,
How do I do that. Thanks.

 

[Frank Saunders, MS-MVP IE/OE]

XP Pro SP2. OE opens fine and in the preview window I can read my email
but
when I try to open them I got this message. When I try to send a new
message
I got the same error. If I try to open my address book I wil get "The
address
book may not be installed properly". Please Help Do I have to reinstall IE
6,
How do I do that. Thanks.

Address Book Failed to Load, Outlook Express Is...: It also applies to IE6
http://support.microsoft.com/?kbid=191946

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Guest]

Thaks for the answer, but this page will only show me how to fix this problem
only for Windows 95 and 98. My OS is W XP pro SP2. Any link else? Thanks

 

[Frank Saunders, MS-MVP, IE/OE]

From the article:

"The WAB file may have become damaged or corrupted causing one or both of
the above error messages. You will need to rename the existing .wab file and
restart Outlook Express(OE). Once started, OE will create a new .WAB file.
Microsoft does not recommend that you import the data from the old, damaged
..wab file. If you do, you may import the damage into the new .wab file. 1.
Click Start, point to Find (Search on Windows 2000 or newer operating
systems), and click For Files or Folders.
2. In Search for files or folders named, type. *.wab and click Search
Now.
3. In the Search results window, Right-click the file(s) with an
extension of ".wab" and then click Rename.
4. Rename the file extension (the three left-most characters in the
name) to "old" and press ENTER.
Outlook Express will create a new WAB file the next time you start it."

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/