Bill and others,
I have encountered a similar situation to the one listed below, but I have
not found a complete solution.
I upgraded two machines from Windows 2000 to Windows XP. Afterwards, Remote
Desktop did not function, on either computer. We received the message, "The
local policy of this system does not permit you to logon interactively", when
logging on remotely.
Upon further inspection, and perusing the newsgroups, I found that the
policy setting, "Allow logon through Terminal Services", was blank on both
computers. "A ha!", I thought and I entered "Administrators" (local) and
"Remote Desktop Users" to that policy entry, as they should have been by
default. After a quick reboot, I found that only users in the "Remote
Desktop Users" group could access the machine remotely, while users in the
"Administrators" group received the same old message. Going back to the
"Allow logon through Terminal Services" policy entry, showed that only
"Remote Desktop Users" was still listed. Re-adding "Administrators" and then
closing and re-opening the policy editor (I went in through "Local Security
Policy" under Administrative Tools) showed the "Administrators" group missing
again. Apparently an overiding setting somewhere?
In attempting to further troubleshoot the issue, I was using "Computer
Management" to remotely manage these two computers. I found that I could not
view anything on "Event Viewer" or "Device Manager" and received the message,
"Unable to connect to the computer "xxx". The error was: Access is denied."
I should note that we are on an AD domain, I am a Domain Admin, and I can do
this to other computers (2K or XP).
Lastly, someone on the newsgroups mentioned problems editing the registry
remotely so I thought I would give that a try. Again, I can load the