The file ....\outlook.pst is not compatible....HELP!

D

DM

I re-formatted my drive and now am trying to import
a .pst file from Outlook XP back into my computer that
has Outlook XP but I keep getting an error message "The
file ....\outlook.pst is not compatible with this version
of the Personal Folders information service."

I have tried all week every way i can think of to import
this very important .pst file (it has a lifetime of
contact and calender info in it) but nothing works. If
someone can help me in simple to understand terms, that
would be great. Even better - if you would be willing to
come into my computer remotely and do it, you would have
my undying admiration...Thanks!
 
D

DL

Copy pst to hd, ensure read only is off, then in OL open the pst. Try to
avoid using import.
Do NOT overwrite any existing pst.
 
F

flnielsen

DM said:
I re-formatted my drive and now am trying to import
a .pst file from Outlook XP back into my computer that
has Outlook XP but I keep getting an error message "The
file ....\outlook.pst is not compatible with this version
of the Personal Folders information service."

I have tried all week every way i can think of to import
this very important .pst file (it has a lifetime of
contact and calender info in it) but nothing works. If
someone can help me in simple to understand terms, that
would be great. Even better - if you would be willing to
come into my computer remotely and do it, you would have
my undying admiration...Thanks!

DM:
From what you have written, I think that this link might help you:
http://support.microsoft.com/default.aspx?scid=kb;en-us;839109

Hope it helps

Regards
flnielsen
 

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