The file Normal.dot already exists

[Ron Boetger]

When closing Word 2003, a msg pops up: "The file Normal.dot already
exists. Do you want to replace the existing file?" If I choose Yes,
it closes. If I choose No, it prompts me to save. When I cancel, it
goes back to the blank document screen. If I click close
again..."Changes have been made that affect the global template,
Normal.dot. Do you want to save those changes?" Word closes if I
choose Yes or No.

An Ideas how to fix this?

Thanks

Ron

 

[Diane Poremsky [MVP]]

disable word addins - most likely the acrobat addin, but it could be another
if you don't have acrobat.

 

[Ron Boetger]

I have already done that!! No good I have no addins enabled.

Any other ideas