OK. The idea is to get everything to one single PST. The first thing you
must do is find out where al the PSTs are that you're using. Open the
Folders List view in the Navigation Pane on the left and look for the
personal folders root whose icon shows a clock, a piece of paper, and a
house. RIght-click that entry and chose Properties. Click Advanced and
examine the Filename field. This is the location of your default PST.
Write it down. Close the dialogue with Cancel, then Cancel. Look in the
Navigation Pane again and look for any other Personal Folders files you have
listed Their icons will be piles of file folders. Right-click each in
turn, choose Properties, then Advanced and determine each of their file
names, recording each. Close the dialogue with Cancel, Cancel as before.
Under each of these Personal Folder roots, look for a Contacts folder - a
folder whose icon is a little address card with a tiny picture of a face.
Open each Contacts folder you find by selecting it. Note which of these
contains the most contacts records or the records that you want. Record
which of your Personal Folders root is the one that contains this folder.
For each of these folders that is NOT the Contacts folder under your
delivery location Personal Folders file (thw one with the clock/paper/house
icon), select the first contact record, then press CTRL-A to select all of
the contacts in it. Click Edit>Copy to Folder. When the Copy dialogue box
appears, locate the Contacts folder that's just underneath the PST with the
clock/paper/house icon and click it. Click OK.
When you've done this for all of your Contacts folders, proceed to do this
with every other folder you have, moving the contents of all the
non-delivery PSTs to the main PST. Once you've consolidated everything in a
single PST, close Outlook. Open Control Panel's Mail applet and click Show
Profiles. Then click New and proceed to create a new mail profile. Point
that profile at the PST to which you copied everything as described above.
If you don't remember how, it's in this:
http://support.microsoft.com/?id=829918 . Before starting Outlook again,
though, make sure you use the Data Files button in the Mail applet to add
the original PST to the profile and to make sure that's the only PST listed.
Next, use the E-mail Accounts button to remove the Outlook Address Book
service from the profile. Exit out of the Mail applet
Start Outlook and it should come up, appearing as it did before, but with
only one Personal Folders File showing and it should have the
clock/paper/house icon next to it.Click Tools>E-mail Accounts>Add a new
directory or address book>Next. Select Additional Address Books and click
Next. Select Outlook Address Book, click Next, set the sort order you want
for the address book and click FInish. Stop and restart Outlook after OKing
any remaining dialogue boxes. Right-click Contacts, choose Properties,
select the Outlook Address Book tab, and make sure the box labeled "Show
this folder as an e-mail Address Book" is checked. Click OK. Everything
should be back to normal now.
