The account that wouldn't die!

J

John Vinson

I've been having trouble with my Outlook2002 file (under WindowsXP
Pro), especially since the Windows security patches I installed
yesterday. In particular, I have a user account that is apparently
damaged, and which cannot be deleted. When I open Outlook, an "Enter
network password" dialog box appears with three lines:

Server pop3.frontiernet.net
User Name POP3.frontiernet.net
Password *********

Changing the user name to my actual FrontierNet username, retyping the
(correct) password, etc. just causes the box to reappear with the
entered changes. Cancel does cancel, but I get a Send/Receive error:


Task 'POP3.frontiernet.net Account - Sending and Receiving' reported
error (0x800CCC92) : 'Your e-mail server rejected your login. Verify
your user name and password in your account properties. Under Tools,
click E-mail accounts. The server responded: ?RR authorization
failed'

The three characters before the word "authorization" seem to be
different every time, often nonprinting characters.

When I gointo Tools... Accounts, there are two accounts - my primary
email, and one entitled POP3.frontiernet.net Account. When I Remove
this account (intending to recreate it from scratch) I get the usual
"are you sure..." dialog and then a popup box saying "access is
denied". (!) I'm the only user and have not set any privileges. The
account remains, but attempting to view its properties gives a message
indicating that the account has apparently been deleted.

Closing and opening Outlook resurrects the account, with the same
problems.

Adding a third account with the identical properties to the apparently
faulty account seems to work and to send and receive mail... but I
still get the "Enter network password" box unless I go through the
delete-account ritual each time.

Any suggestions? I'll be glad to trade some free Access support in
exchange! <g>

John W. Vinson[Access MVP, Outlook tyro]
 
B

Brian Tillman

John Vinson said:
I've been having trouble with my Outlook2002 file (under WindowsXP
Pro), especially since the Windows security patches I installed
yesterday. In particular, I have a user account that is apparently
damaged, and which cannot be deleted. When I open Outlook, an "Enter
network password" dialog box appears with three lines:

Server pop3.frontiernet.net
User Name POP3.frontiernet.net
Password *********

Changing the user name to my actual FrontierNet username, retyping the
(correct) password, etc. just causes the box to reappear with the
entered changes. Cancel does cancel, but I get a Send/Receive error:

Try a new mail profile.
http://www.howto-outlook.com/faq/newprofile.htm
 

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