temporary turnarount to repair desktop alert for Outlook 2007

[Manlio]

I found a turnaround to temporarily solve the problem of desktop alert
not working after SP2 in Outlook 2007.
The solution reset the Desktop Alerts, but, after some time, the
failure happens again.
To get the reset:
1)go to tools/options/preferences/email options/advanced email options
and unclick the box "Display a New Mail Desktop Alert"

2)Then close Outlook. If the Outlook icon in the notification area
takes too long time to disappear, run again Outlook and then close it
for the second time. Generally now the above icon disappears in few
seconds, showing that Outlook has been really turned off.

3)Then run again Outlook and go to the above setting of Desktop Alerts
and click the box "Display a New Mail Desktop Alert". Check if the
preview works... In case repeat the procedure.

 

[Diane Poremsky [MVP]]

Are you syncing with a mobile device from apple? The notifier add-in from
Apple is known to cause problems with the desktop alert.

--
Diane Poremsky [MVP - Outlook]



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[Manlio]

Followup to msg on Sun, 14 Jun 2009 15:18:30 -0400, "Diane Poremsky
[MVP]" <[email protected]> :
(Original msg on bottom)

Hi Diane, not at all .. I don't use any Apple device.. I just work
with Outlook 2007 to handle emails and RSS.
I tested the turnaround many times, upto now, it works. The Desktop
Alerts (so as the preview in the settings) works regularly for a while
.... Then back they disappear.
Of course now I am on the watch to understand what makes them fail
again.
I will report in case ...
Ciao
Manlio

 

[Manlio]

Followup to msg on Mon, 15 Jun 2009 09:13:24 GMT, Manlio
<[email protected]> :
(Original msg on bottom)
Hi Diane
just a new info:
the Desktop Alert working correctly yesterday at the PC shut down.
This morning, at the startup, disappeared again. Then the said "reset"
procedure to have them back.
I think the cause is due to the default setup sequence(for my PC),
where some software interfere with the desktop alert calls. Resetting
the Desktop Alert we override that sequence. Of course now I have to
find ... which software !!
Cheers
Manlio

 

[Diane Poremsky [MVP]]

Start with addins in tools, trust center. Antivirus software is also
suspect, but I doubt that is the problem.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Manlio]

Followup to msg on Tue, 16 Jun 2009 07:25:44 -0400, "Diane Poremsky
[MVP]" <[email protected]> :
(Original msg on bottom)
I had only two Mapilab add-ins and MS-Backap Utility.
Unistalled the Mapilab : no result !
I hope MS add-in is OK )
Manlio

 

[Diane Poremsky [MVP]]

The backup add-in shouldn't cause this problem - but its worth disabling to
check. It wouldn't be the first MS written addin that causes problems.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Manlio]

Followup to msg on Wed, 17 Jun 2009 08:34:50 -0400, "Diane Poremsky
[MVP]" <[email protected]> :
(Original msg on bottom)

would be funny if it was ...tested... sorry it's not it !!! ))
Cheers
Manlio