Temporary profile

[Guest]

Hi

From this link http://support.microsoft.com/?kbid=893243, It describes how
to resolve the problem by obtaining a hotfix, where do I get this 'hotfix'
from, I cannot contact microsoft as it says I have to contact my
manufacturer..

Thanks in advanced.

 

[Nick]

Hi

From this link http://support.microsoft.com/?kbid=893243, It describes how
to resolve the problem by obtaining a hotfix, where do I get this 'hotfix'
from, I cannot contact microsoft as it says I have to contact my
manufacturer..

What is the problem?

Nick

 

[Malke]

Hi

From this link http://support.microsoft.com/?kbid=893243, It describes how
to resolve the problem by obtaining a hotfix, where do I get this 'hotfix'
from, I cannot contact microsoft as it says I have to contact my
manufacturer..

You can contact Microsoft for the hot fix. Simply call them and tell them
your computer is experiencing the problem described in Knowledge Base
article [insert number for your problem here] and you need the hotfix. They
will not ask you any questions such as the brand of the machine. They will
send you an email with a download link and a password to open the
password-protected zipped file.

The entire process takes maybe 10-15 minutes and is extremely easy.

Malke