tcp ip protocol won't install

[Jeff]

I've got a XP Pro SP2 laptop where the tcp/ip protocol does not exist.
Every time I try to install it tells me a file is missing. (What file is
missing?) I followed the Microsoft post for reinstalling tcp/ip by
deleting the Winsock and Winsock2 entries in the registry, restarting,
then finding nettcpip.inf and install, after re-start still no protocol.

Any ideas ?

thanx

Jeff

 

[Ramesh, MS-MVP]

Jeff,

Do you have the Windows XP CD, or the setup files stored on the hard drive?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I've got a XP Pro SP2 laptop where the tcp/ip protocol does not exist.
Every time I try to install it tells me a file is missing. (What file is
missing?) I followed the Microsoft post for reinstalling tcp/ip by
deleting the Winsock and Winsock2 entries in the registry, restarting,
then finding nettcpip.inf and install, after re-start still no protocol.

Any ideas ?

thanx

Jeff

 

[Jeff]

I have the XP Pro CD

 

[Ramesh, MS-MVP]

Were you prompted for the XP CD when installing the nettcpip.inf? What's the SP level of your system?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I have the XP Pro CD