Tasks that frequently used -- how can I maintain and assign?

G

Guest

After adding a new contact, there are a number of tasks that then need to be
done and assigned to someone. I know how to assign a task, but what I want to
do is maintain a series of tasks that can then be associated with a contact
and assigned.

For example, when adding a client to my contact list, I then must:

1. Send a thank you note
2. Do task 2
3. Do task 3
4. Do task 4

These four tasks happen with "every" new contact, but task 1 and say 4 are
arbitrarily assigned to someone and tracked by me, therefore the list
shouldn't be all inclusive in one task.

How do I save this group of tasks so that they can be used over and over
again?

(hope this makes sense)

Thank you!
 
G

Guest

Can you just assign these tasks to a category and then view by category to
see them all in the same group? You can mark them completed when each is
done for the first contact, then when another contact comes in, find the
completed tasks and change their status back to "Not started". If you need
to keep a record that the items were completed, set a recurrence on each one
-- then when you mark a task complete, the complete one will be saved while a
new one will be regenerated.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
G

Guest

Ummm, I'm not sure how to set a recurrence here. I "do" need to track the
activity and maintain it for each contact, so setting a task as "not started"
won't work, I don't think.

Can I do a one time recurrence for each contact? Help! I'm not understanding
this I guess .........

Thanks again!!!
 
G

Guest

I don't think there is any way to link contacts and tasks in that
manner...but you might look at the following article for some possible 3rd
party solutions: http://www.slipstick.com/addins/tasks.htm

If you like, you can illustrate a typical scenario for one contact from
start to finish and then tell me what you want to happen after step 4 is over
-- maybe that will help me understand better.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
G

Guest

Thanks Jocelyn --

Okay, let me see if I can illustrate.

I'm a realtor. I perform a number of steps that are the same for "each"
seller and "each" buyer ... and for "each" prospect. When I list a home, for
example, the obvious steps are simple -- get listing papers signed, hang a
keybox, order a sign installed, prepare a flyer, etc etc. When a buyer for
that home is found, then another series of steps occur -- file legal
paperwork with office, send contracts to escrow, send contracts to title,
track inspection dates, etc., and so on.

Because I work with both a business partner and an assistant, along with the
various folks at the office, various tasks are assigned to different people,
depending on the situation.

During the course of a transaction, I'll need to print out status reports
that indicate whether things have been done, and when. At the end of the
transaction, a hard copy of the "task status sheet" can be printed and then
filed in the closed client file.

And then a new series of follow-up tasks are needed for that same contact.

There are a number of 3rd party packages that perform some of these tracking
steps. Unfortunately, most of them don't interface well with Outlook, Word,
and Excel, are lacking in one area or another, or don't sync well with Palm
OS (PDA), which is pretty much required in this area. Some of the really big
name ones are just plain cumbersome in parts, are incomplete in others, and
are expensive.

So ... I have a series of template letters I've created in Word and Excel. I
keep 99% of my contacts in Outlook, and there are relationships between some
of those contacts. Now I'm trying to get a handle on how to better track task
assignments.

Does this help?
 
G

Guest

Gabrielle, I'm really not sure that Outlook can handle such complex task
management on its own...but I am asking for some extra help on this one, so
please keep an eye on this thread for any updates.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
G

Guest

Okay, will do. Thanks!

Jocelyn Fiorello said:
Gabrielle, I'm really not sure that Outlook can handle such complex task
management on its own...but I am asking for some extra help on this one, so
please keep an eye on this thread for any updates.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
C

CMM

These sorts of "workflow" things usually require development work.
Basically, you would need to hire someone to create this as an Outlook
add-in or set of macros and custom forms.

Having said that, there might be some things you could do on your own.
Outlook allows you to create Templates. Simply create a task and choose
"File | Save As -> Outlook Template". Then you can easily create future
tasks by opening these templates.

Similarly, you can turn a Task into a form (Tools | Macros | Publish Form
As) and make it easily "recreatable" in the future.

Not sure if this might help....
http://www.microsoft.com/atwork/worktogether/forms.mspx

Good luck.
 
G

Guest

Thanks for posting that. My research gave me a similar answer but I hadn't
gotten back here to post it yet.

Another resource for Outlook custom form development:
http://www.outlookcode.com/d/forms.htm

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
C

CMM

You can also see if Microsoft Project might offer similar productivity
gains. You'd simply create all your steps you'd perform for a client, save
it as a Project template, and maintain project files for each client.
Project, while seeming a bit unweildy is very simple in the end.
http://www.microsoft.com/office/project/prodinfo/standard/default.mspx

But, I think the Outlook Task "Save As Template" is probably all you need.

Other than that, if you feel the investment worth it, you should seek a
Development contracting firm. There's lots out there. A simple two-week
contract might be worth it for you.
 
G

Guest

Thank you both for your input. I hadn't realized that templates were
available in Outlook, so will check that out today.

I'd thought about Project ... but really want to try to track everything
within Outlook if at all possible, simply because sometimes there are a
number of contacts involved in a single transaction and, ultimately, all of
those folks end up on a mailing list of some sort too.

I'll play around with this more in the next few days. I'm up to my ears
today in work (it's Spring and everyone's house shopping again! ... Yay!)
......

Anyway, I very much appreciate your input. Invaluable!!!!!!

CMM said:
You can also see if Microsoft Project might offer similar productivity
gains. You'd simply create all your steps you'd perform for a client, save
it as a Project template, and maintain project files for each client.
Project, while seeming a bit unweildy is very simple in the end.
http://www.microsoft.com/office/project/prodinfo/standard/default.mspx

But, I think the Outlook Task "Save As Template" is probably all you need.

Other than that, if you feel the investment worth it, you should seek a
Development contracting firm. There's lots out there. A simple two-week
contract might be worth it for you.

--
-C. Moya
www.cmoya.com

"Jocelyn Fiorello [MVP - Outlook]"
Thanks for posting that. My research gave me a similar answer but I
hadn't
gotten back here to post it yet.

Another resource for Outlook custom form development:
http://www.outlookcode.com/d/forms.htm

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply
only to the newsgroup to preserve the message thread. ***
 
G

Guest

I must be an idiot here ...

I can create a template just fine ... but how on earth do I use a task
template? New just brings up a blank task form, as does New Task Request.

If I physically find the template folder and double-click the template, it
properly opens the new task. But isn't there a way within outlook (tasks) to
grab a template?

(Sorry, appparently I'm a bit thick-headed here ......)

Gabrielle

CMM said:
You can also see if Microsoft Project might offer similar productivity
gains. You'd simply create all your steps you'd perform for a client, save
it as a Project template, and maintain project files for each client.
Project, while seeming a bit unweildy is very simple in the end.
http://www.microsoft.com/office/project/prodinfo/standard/default.mspx

But, I think the Outlook Task "Save As Template" is probably all you need.

Other than that, if you feel the investment worth it, you should seek a
Development contracting firm. There's lots out there. A simple two-week
contract might be worth it for you.

--
-C. Moya
www.cmoya.com

"Jocelyn Fiorello [MVP - Outlook]"
Thanks for posting that. My research gave me a similar answer but I
hadn't
gotten back here to post it yet.

Another resource for Outlook custom form development:
http://www.outlookcode.com/d/forms.htm

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply
only to the newsgroup to preserve the message thread. ***
 
C

CMM

In Outlook 2003, "File | New | Choose Form" and then select "User Templates
in File System" from the drop-down box. "Choose Form" is also available if
you click the down arrow on "New Task."

If I remember correctly, the steps are the same for 2002... if not, look
around the File, Tools (maybe Macros), or Actions menu for the "Choose
Form" option.

P.S. You're by no means an idiot.... It's not you're fault. Outlook's User
Interface, pretty "first impressions" bells & whistles notwithstanding, is
for the most part really really unintuitive. I'm a programmer (Outlook
developer at that) and have been using Outlook for 10 years and I still
can't always figure out the View | Arrange By | Current View Bla Bla Menus.


--
-C. Moya
www.cmoya.com
Gabrielle said:
I must be an idiot here ...

I can create a template just fine ... but how on earth do I use a task
template? New just brings up a blank task form, as does New Task Request.

If I physically find the template folder and double-click the template, it
properly opens the new task. But isn't there a way within outlook (tasks)
to
grab a template?

(Sorry, appparently I'm a bit thick-headed here ......)

Gabrielle

CMM said:
You can also see if Microsoft Project might offer similar productivity
gains. You'd simply create all your steps you'd perform for a client,
save
it as a Project template, and maintain project files for each client.
Project, while seeming a bit unweildy is very simple in the end.
http://www.microsoft.com/office/project/prodinfo/standard/default.mspx

But, I think the Outlook Task "Save As Template" is probably all you
need.

Other than that, if you feel the investment worth it, you should seek a
Development contracting firm. There's lots out there. A simple two-week
contract might be worth it for you.

--
-C. Moya
www.cmoya.com

"Jocelyn Fiorello [MVP - Outlook]"
Thanks for posting that. My research gave me a similar answer but I
hadn't
gotten back here to post it yet.

Another resource for Outlook custom form development:
http://www.outlookcode.com/d/forms.htm

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply
only to the newsgroup to preserve the message thread. ***


:

These sorts of "workflow" things usually require development work.
Basically, you would need to hire someone to create this as an Outlook
add-in or set of macros and custom forms.

Having said that, there might be some things you could do on your own.
Outlook allows you to create Templates. Simply create a task and
choose
"File | Save As -> Outlook Template". Then you can easily create
future
tasks by opening these templates.

Similarly, you can turn a Task into a form (Tools | Macros | Publish
Form
As) and make it easily "recreatable" in the future.

Not sure if this might help....
http://www.microsoft.com/atwork/worktogether/forms.mspx

Good luck.

--
-C. Moya
www.cmoya.com
Thanks Jocelyn --

Okay, let me see if I can illustrate.

I'm a realtor. I perform a number of steps that are the same for
"each"
seller and "each" buyer ... and for "each" prospect. When I list a
home,
for
example, the obvious steps are simple -- get listing papers signed,
hang a
keybox, order a sign installed, prepare a flyer, etc etc. When a
buyer
for
that home is found, then another series of steps occur -- file legal
paperwork with office, send contracts to escrow, send contracts to
title,
track inspection dates, etc., and so on.

Because I work with both a business partner and an assistant, along
with
the
various folks at the office, various tasks are assigned to different
people,
depending on the situation.

During the course of a transaction, I'll need to print out status
reports
that indicate whether things have been done, and when. At the end of
the
transaction, a hard copy of the "task status sheet" can be printed
and
then
filed in the closed client file.

And then a new series of follow-up tasks are needed for that same
contact.

There are a number of 3rd party packages that perform some of these
tracking
steps. Unfortunately, most of them don't interface well with
Outlook,
Word,
and Excel, are lacking in one area or another, or don't sync well
with
Palm
OS (PDA), which is pretty much required in this area. Some of the
really
big
name ones are just plain cumbersome in parts, are incomplete in
others,
and
are expensive.

So ... I have a series of template letters I've created in Word and
Excel.
I
keep 99% of my contacts in Outlook, and there are relationships
between
some
of those contacts. Now I'm trying to get a handle on how to better
track
task
assignments.

Does this help?

:

I don't think there is any way to link contacts and tasks in that
manner...but you might look at the following article for some
possible
3rd
party solutions: http://www.slipstick.com/addins/tasks.htm

If you like, you can illustrate a typical scenario for one contact
from
start to finish and then tell me what you want to happen after step
4
is
over
-- maybe that will help me understand better.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please
reply
only to the newsgroup to preserve the message thread. ***


:

Ummm, I'm not sure how to set a recurrence here. I "do" need to
track
the
activity and maintain it for each contact, so setting a task as
"not
started"
won't work, I don't think.

Can I do a one time recurrence for each contact? Help! I'm not
understanding
this I guess .........

Thanks again!!!

:

Can you just assign these tasks to a category and then view by
category to
see them all in the same group? You can mark them completed
when
each is
done for the first contact, then when another contact comes in,
find
the
completed tasks and change their status back to "Not started".
If
you need
to keep a record that the items were completed, set a
recurrence
on
each one
-- then when you mark a task complete, the complete one will be
saved
while a
new one will be regenerated.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please
reply
only to the newsgroup to preserve the message thread. ***


:

After adding a new contact, there are a number of tasks that
then
need to be
done and assigned to someone. I know how to assign a task,
but
what
I want to
do is maintain a series of tasks that can then be associated
with a
contact
and assigned.

For example, when adding a client to my contact list, I then
must:

1. Send a thank you note
2. Do task 2
3. Do task 3
4. Do task 4

These four tasks happen with "every" new contact, but task 1
and
say 4 are
arbitrarily assigned to someone and tracked by me, therefore
the
list
shouldn't be all inclusive in one task.

How do I save this group of tasks so that they can be used
over
and
over
again?

(hope this makes sense)

Thank you!
 
G

Guest

AHA! Cumbersome, but it works. Let me noodle through this now for a while and
see if this is workable. I'm thinking that maybe a macro to access this might
be beneficial. Now to figure out macros ...... (I was an expert macro-writer
(well kinda) in WordPerfect, but bailed out when moved over to Office/Word,
etc. ... Anyway, I'd sure think there's a way.

Thank you again!

P.S. -- I appreciate the comment about my idiocy. <smile>

CMM said:
In Outlook 2003, "File | New | Choose Form" and then select "User Templates
in File System" from the drop-down box. "Choose Form" is also available if
you click the down arrow on "New Task."

If I remember correctly, the steps are the same for 2002... if not, look
around the File, Tools (maybe Macros), or Actions menu for the "Choose
Form" option.

P.S. You're by no means an idiot.... It's not you're fault. Outlook's User
Interface, pretty "first impressions" bells & whistles notwithstanding, is
for the most part really really unintuitive. I'm a programmer (Outlook
developer at that) and have been using Outlook for 10 years and I still
can't always figure out the View | Arrange By | Current View Bla Bla Menus.


--
-C. Moya
www.cmoya.com
Gabrielle said:
I must be an idiot here ...

I can create a template just fine ... but how on earth do I use a task
template? New just brings up a blank task form, as does New Task Request.

If I physically find the template folder and double-click the template, it
properly opens the new task. But isn't there a way within outlook (tasks)
to
grab a template?

(Sorry, appparently I'm a bit thick-headed here ......)

Gabrielle

CMM said:
You can also see if Microsoft Project might offer similar productivity
gains. You'd simply create all your steps you'd perform for a client,
save
it as a Project template, and maintain project files for each client.
Project, while seeming a bit unweildy is very simple in the end.
http://www.microsoft.com/office/project/prodinfo/standard/default.mspx

But, I think the Outlook Task "Save As Template" is probably all you
need.

Other than that, if you feel the investment worth it, you should seek a
Development contracting firm. There's lots out there. A simple two-week
contract might be worth it for you.

--
-C. Moya
www.cmoya.com

"Jocelyn Fiorello [MVP - Outlook]"
Thanks for posting that. My research gave me a similar answer but I
hadn't
gotten back here to post it yet.

Another resource for Outlook custom form development:
http://www.outlookcode.com/d/forms.htm

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply
only to the newsgroup to preserve the message thread. ***


:

These sorts of "workflow" things usually require development work.
Basically, you would need to hire someone to create this as an Outlook
add-in or set of macros and custom forms.

Having said that, there might be some things you could do on your own.
Outlook allows you to create Templates. Simply create a task and
choose
"File | Save As -> Outlook Template". Then you can easily create
future
tasks by opening these templates.

Similarly, you can turn a Task into a form (Tools | Macros | Publish
Form
As) and make it easily "recreatable" in the future.

Not sure if this might help....
http://www.microsoft.com/atwork/worktogether/forms.mspx

Good luck.

--
-C. Moya
www.cmoya.com
Thanks Jocelyn --

Okay, let me see if I can illustrate.

I'm a realtor. I perform a number of steps that are the same for
"each"
seller and "each" buyer ... and for "each" prospect. When I list a
home,
for
example, the obvious steps are simple -- get listing papers signed,
hang a
keybox, order a sign installed, prepare a flyer, etc etc. When a
buyer
for
that home is found, then another series of steps occur -- file legal
paperwork with office, send contracts to escrow, send contracts to
title,
track inspection dates, etc., and so on.

Because I work with both a business partner and an assistant, along
with
the
various folks at the office, various tasks are assigned to different
people,
depending on the situation.

During the course of a transaction, I'll need to print out status
reports
that indicate whether things have been done, and when. At the end of
the
transaction, a hard copy of the "task status sheet" can be printed
and
then
filed in the closed client file.

And then a new series of follow-up tasks are needed for that same
contact.

There are a number of 3rd party packages that perform some of these
tracking
steps. Unfortunately, most of them don't interface well with
Outlook,
Word,
and Excel, are lacking in one area or another, or don't sync well
with
Palm
OS (PDA), which is pretty much required in this area. Some of the
really
big
name ones are just plain cumbersome in parts, are incomplete in
others,
and
are expensive.

So ... I have a series of template letters I've created in Word and
Excel.
I
keep 99% of my contacts in Outlook, and there are relationships
between
some
of those contacts. Now I'm trying to get a handle on how to better
track
task
assignments.

Does this help?

:

I don't think there is any way to link contacts and tasks in that
manner...but you might look at the following article for some
possible
3rd
party solutions: http://www.slipstick.com/addins/tasks.htm

If you like, you can illustrate a typical scenario for one contact
from
start to finish and then tell me what you want to happen after step
4
is
over
-- maybe that will help me understand better.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please
reply
only to the newsgroup to preserve the message thread. ***


:

Ummm, I'm not sure how to set a recurrence here. I "do" need to
track
the
activity and maintain it for each contact, so setting a task as
"not
started"
won't work, I don't think.

Can I do a one time recurrence for each contact? Help! I'm not
understanding
this I guess .........

Thanks again!!!

:

Can you just assign these tasks to a category and then view by
category to
see them all in the same group? You can mark them completed
when
each is
done for the first contact, then when another contact comes in,
find
the
completed tasks and change their status back to "Not started".
If
you need
to keep a record that the items were completed, set a
recurrence
on
each one
-- then when you mark a task complete, the complete one will be
saved
while a
new one will be regenerated.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please
reply
only to the newsgroup to preserve the message thread. ***


:

After adding a new contact, there are a number of tasks that
then
need to be
done and assigned to someone. I know how to assign a task,
but
what
I want to
do is maintain a series of tasks that can then be associated
with a
contact
and assigned.

For example, when adding a client to my contact list, I then
must:

1. Send a thank you note
2. Do task 2
3. Do task 3
4. Do task 4

These four tasks happen with "every" new contact, but task 1
and
say 4 are
arbitrarily assigned to someone and tracked by me, therefore
the
list
shouldn't be all inclusive in one task.

How do I save this group of tasks so that they can be used
over
and
over
again?

(hope this makes sense)

Thank you!
 
C

CMM

You can also try Publishing it as "Form" (in the Task item Tools | Form |
Publish).... it's essentially the same thing as a template... but might be
more intuitive to access.

P.S.
The macro code to create an item from a template looks like this:

Dim item As TaskItem
Set item = Application.CreateItemFromTemplate("C:\Documents and
Settings\MY_NAME\Application Data\Microsoft\Templates\My Template.oft")
item.Display

You can then place the macro in the Outlook toolbar by dragging it to the
toolbar from Tools | Customize -> Commands.

--
-C. Moya
www.cmoya.com
Gabrielle said:
AHA! Cumbersome, but it works. Let me noodle through this now for a while
and
see if this is workable. I'm thinking that maybe a macro to access this
might
be beneficial. Now to figure out macros ...... (I was an expert
macro-writer
(well kinda) in WordPerfect, but bailed out when moved over to
Office/Word,
etc. ... Anyway, I'd sure think there's a way.

Thank you again!

P.S. -- I appreciate the comment about my idiocy. <smile>

CMM said:
In Outlook 2003, "File | New | Choose Form" and then select "User
Templates
in File System" from the drop-down box. "Choose Form" is also available
if
you click the down arrow on "New Task."

If I remember correctly, the steps are the same for 2002... if not, look
around the File, Tools (maybe Macros), or Actions menu for the "Choose
Form" option.

P.S. You're by no means an idiot.... It's not you're fault. Outlook's
User
Interface, pretty "first impressions" bells & whistles notwithstanding,
is
for the most part really really unintuitive. I'm a programmer (Outlook
developer at that) and have been using Outlook for 10 years and I still
can't always figure out the View | Arrange By | Current View Bla Bla
Menus.


--
-C. Moya
www.cmoya.com
Gabrielle said:
I must be an idiot here ...

I can create a template just fine ... but how on earth do I use a task
template? New just brings up a blank task form, as does New Task
Request.

If I physically find the template folder and double-click the template,
it
properly opens the new task. But isn't there a way within outlook
(tasks)
to
grab a template?

(Sorry, appparently I'm a bit thick-headed here ......)

Gabrielle

:

You can also see if Microsoft Project might offer similar productivity
gains. You'd simply create all your steps you'd perform for a client,
save
it as a Project template, and maintain project files for each client.
Project, while seeming a bit unweildy is very simple in the end.
http://www.microsoft.com/office/project/prodinfo/standard/default.mspx

But, I think the Outlook Task "Save As Template" is probably all you
need.

Other than that, if you feel the investment worth it, you should seek
a
Development contracting firm. There's lots out there. A simple
two-week
contract might be worth it for you.

--
-C. Moya
www.cmoya.com

"Jocelyn Fiorello [MVP - Outlook]"
Thanks for posting that. My research gave me a similar answer but I
hadn't
gotten back here to post it yet.

Another resource for Outlook custom form development:
http://www.outlookcode.com/d/forms.htm

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please
reply
only to the newsgroup to preserve the message thread. ***


:

These sorts of "workflow" things usually require development work.
Basically, you would need to hire someone to create this as an
Outlook
add-in or set of macros and custom forms.

Having said that, there might be some things you could do on your
own.
Outlook allows you to create Templates. Simply create a task and
choose
"File | Save As -> Outlook Template". Then you can easily create
future
tasks by opening these templates.

Similarly, you can turn a Task into a form (Tools | Macros |
Publish
Form
As) and make it easily "recreatable" in the future.

Not sure if this might help....
http://www.microsoft.com/atwork/worktogether/forms.mspx

Good luck.

--
-C. Moya
www.cmoya.com
Thanks Jocelyn --

Okay, let me see if I can illustrate.

I'm a realtor. I perform a number of steps that are the same for
"each"
seller and "each" buyer ... and for "each" prospect. When I list
a
home,
for
example, the obvious steps are simple -- get listing papers
signed,
hang a
keybox, order a sign installed, prepare a flyer, etc etc. When a
buyer
for
that home is found, then another series of steps occur -- file
legal
paperwork with office, send contracts to escrow, send contracts
to
title,
track inspection dates, etc., and so on.

Because I work with both a business partner and an assistant,
along
with
the
various folks at the office, various tasks are assigned to
different
people,
depending on the situation.

During the course of a transaction, I'll need to print out status
reports
that indicate whether things have been done, and when. At the end
of
the
transaction, a hard copy of the "task status sheet" can be
printed
and
then
filed in the closed client file.

And then a new series of follow-up tasks are needed for that same
contact.

There are a number of 3rd party packages that perform some of
these
tracking
steps. Unfortunately, most of them don't interface well with
Outlook,
Word,
and Excel, are lacking in one area or another, or don't sync well
with
Palm
OS (PDA), which is pretty much required in this area. Some of the
really
big
name ones are just plain cumbersome in parts, are incomplete in
others,
and
are expensive.

So ... I have a series of template letters I've created in Word
and
Excel.
I
keep 99% of my contacts in Outlook, and there are relationships
between
some
of those contacts. Now I'm trying to get a handle on how to
better
track
task
assignments.

Does this help?

:

I don't think there is any way to link contacts and tasks in
that
manner...but you might look at the following article for some
possible
3rd
party solutions: http://www.slipstick.com/addins/tasks.htm

If you like, you can illustrate a typical scenario for one
contact
from
start to finish and then tell me what you want to happen after
step
4
is
over
-- maybe that will help me understand better.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please
reply
only to the newsgroup to preserve the message thread. ***


:

Ummm, I'm not sure how to set a recurrence here. I "do" need
to
track
the
activity and maintain it for each contact, so setting a task
as
"not
started"
won't work, I don't think.

Can I do a one time recurrence for each contact? Help! I'm not
understanding
this I guess .........

Thanks again!!!

:

Can you just assign these tasks to a category and then view
by
category to
see them all in the same group? You can mark them completed
when
each is
done for the first contact, then when another contact comes
in,
find
the
completed tasks and change their status back to "Not
started".
If
you need
to keep a record that the items were completed, set a
recurrence
on
each one
-- then when you mark a task complete, the complete one will
be
saved
while a
new one will be regenerated.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be
answered --
please
reply
only to the newsgroup to preserve the message thread. ***


:

After adding a new contact, there are a number of tasks
that
then
need to be
done and assigned to someone. I know how to assign a task,
but
what
I want to
do is maintain a series of tasks that can then be
associated
with a
contact
and assigned.

For example, when adding a client to my contact list, I
then
must:

1. Send a thank you note
2. Do task 2
3. Do task 3
4. Do task 4

These four tasks happen with "every" new contact, but task
1
and
say 4 are
arbitrarily assigned to someone and tracked by me,
therefore
the
list
shouldn't be all inclusive in one task.

How do I save this group of tasks so that they can be used
over
and
over
again?

(hope this makes sense)

Thank you!
 

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