Tasks stay "due" after marked complete

[Top Spin]

A few days ago, I ran the Office 2000 update from the MSFT website.
Apparently, the update reset some of my settings. Since then, some of
my recurring tasks won't "close" after I mark them closed. Here's the
scenario as I think it happens:

1. A recurring task comes due and pops up on the screen. I believe all
of these are recurring tasks with the recurrence set to some period
after completion of the task.

2. I snooze it for a period of time. It goes away.

3. When the snooze period is up, it pops up again. If I am still not
ready to deal with it, I may snooze it again. Go back to 2.

4. When I have taken care of whatever it was reminding me to do, I
open it and set the "% complete" to "100%" and click "Save and close".
The task remains visible on the screen.

I have used this procedure for years and the task has always gone away
until the next recurrence period. Is there some setting that makes it
stay around?

Thanks

 

[Top Spin]

A few days ago, I ran the Office 2000 update from the MSFT website.
Apparently, the update reset some of my settings. Since then, some of
my recurring tasks won't "close" after I mark them closed. Here's the
scenario as I think it happens:

1. A recurring task comes due and pops up on the screen. I believe all
of these are recurring tasks with the recurrence set to some period
after completion of the task.

2. I snooze it for a period of time. It goes away.

3. When the snooze period is up, it pops up again. If I am still not
ready to deal with it, I may snooze it again. Go back to 2.

4. When I have taken care of whatever it was reminding me to do, I
open it and set the "% complete" to "100%" and click "Save and close".
The task remains visible on the screen.

I have used this procedure for years and the task has always gone away
until the next recurrence period. Is there some setting that makes it
stay around?

It is getting worse. After I posted, I thought I noticed that closing
and restarting Outlook would cause the completed tasks to stay
completed, so I closed Outlook. I had just snoozed several other
tasks. When I restarted Outlook, not only were the two recurring tasks
still visible, but all of the snoozed tasks also popped up. Some of
them had been snoozed for days.

What the heck is happening?

 

[Diane Poremsky [MVP]]

restart outlook using the /cleanreminders switch.

Close outlook and at the start menu run type
outlook.exe /cleanreminders

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

 

[Top Spin]

restart outlook using the /cleanreminders switch.

Close outlook and at the start menu run type
outlook.exe /cleanreminders

That seemed to fix the problem, but just for that execution. I snoozed
a task, closed Outlook, and restarted it without the switch and that
task immediately came up. Do I need to use this switch every time I
start Outlook to keep the problem from happening?

Can you explain what happened and how this fixes it?

Is it related to the update?

Thanks

 

[Top Spin]

restart outlook using the /cleanreminders switch.

Close outlook and at the start menu run type
outlook.exe /cleanreminders

What the heck does this switch do? I can't find it in the help.

If I use it, it appears to cancel all reminders. That's not what I
want. I want reminders, I just want them to behave properly.

 

[Robert Crayk MVP]

It wont delete Reminders it just refreshes them and removes any corruption

 

[Top Spin]

It wont delete Reminders it just refreshes them and removes any corruption

So is it some sort of a repair utility? I just run it once (or
periodically)?

How is it different from the Detect and Repair utility? I just ran
that one, as well. How come it didn't fix the reminders? Or did it
cause the problem?

Any reason why it is a switch and not a menu option?

 

[Robert Crayk MVP]

You only need to run it if you are having problems with Reminders.

Detect and Repair is a global repair of Office and it looks to replace files
that are missing check for corruption, earlier/different version etc and my
theory is that the hidden reminders folder isn't part of the installation
i.e. it's created once Outlook is installed and the reminder service enabled
(this maybe so incorrect so don't quote me).

As to why it isn't on a menu I have no idea.

 

[Top Spin]

You only need to run it if you are having problems with Reminders.

I don't think it is working or there is some other problem.

I just had a reminder pop up for an annual birthday task for my
brother. I had previously snoozed it a few times. After I sent him a
card, I set the completion status to 100% and clicked Save and Close.
The task did not disappear from the screen. I reopened it and the due
date was correctly set for next year. It has an annual recurrence set.

So, I reran outlook.exe /cleanreminders. That task did not reappear
and neither did any of the 5-6 due tasks that were on the screen.
Apparently, /cleanreminders just clears all reminders away. It does
not solve any problems -- at least it does not appear to have for me.

Is there anything else I can do?