Tablet driver for XP

[Metspitzer]

I went to the acer page and downloaded this:
A1-810
USB Acer USB 2.0 Driver 1 54.0 MB 2013/05/16
Download
http://us.acer.com/ac/en/US/content/drivers

I extracted it to a folder called d:\acer. I ran the setup
"succesfully" , but when I plug in the USB cable, I get a message to
install the software.

Help

 

[BillW50]

I went to the acer page and downloaded this:
A1-810
USB Acer USB 2.0 Driver 1 54.0 MB 2013/05/16
Download
http://us.acer.com/ac/en/US/content/drivers

I extracted it to a folder called d:\acer. I ran the setup
"succesfully" , but when I plug in the USB cable, I get a message to
install the software.

Help

Tablet driver for XP? Do you have a tablet running XP? If so you need
the XP Tablet Edition. I know, I have a few of them myself.

 

[BillW50]

Tablet driver for XP? Do you have a tablet running XP? If so you need
the XP Tablet Edition. I know, I have a few of them myself.

Whoa! USB cable? Are you talking about a digitizer?

 

[Paul]

I went to the acer page and downloaded this:
A1-810
USB Acer USB 2.0 Driver 1 54.0 MB 2013/05/16
Download
http://us.acer.com/ac/en/US/content/drivers

I extracted it to a folder called d:\acer. I ran the setup
"succesfully" , but when I plug in the USB cable, I get a message to
install the software.

Help

Your product is Acer Iconia 7.9" table running Android JellyBean 4.2.

http://us.acer.com/ac/en/US/content/drivers

Select my product from a list
tablet, ICONIA A, A1-810

One driver is shown. It installs on a Windows
computer, to talk to the tablet. (Making this a
WinXP question.)

USB_Acer_1.0_A42J_A.zip 56,603,342 bytes

Contents of ZIP file:

DotNetFX40Client <--- this means the Acer Windows software uses .NET 4.0
Acer Iconia Tab Driver install .msi
setup.exe

*******

From the download page for .NET 4.0 Framework, it looks
like WinXP SP3 is an included OS. Are you at SP3 ? You
might need to be patched to SP3, to install .NET 4.0. The
..NET 4.0 installer may run silently, and perhaps you
didn't notice a dialog on the screen for it.

http://www.microsoft.com/en-us/download/details.aspx?id=17718

You would want to get Aaron Stebner's .NET Verifier Tool and
verify that 4.0 is working OK. Look for netfx_setupverifier_new.
When you click it, it should start to download.

https://onedrive.live.com/?cid=27e6a35d1a492af7&id=27E6A35D1A492AF7!376

netfx_setupverifier_new.zip 239KB

Extract the netfx_setupverifier.exe file from inside
there. And then you can double-click to run it.

In the "Product to Verify" field, select
..NET Framework 4 Client. Then click "Verify Now".
If you have the Client installed, it will say
"Product verification succeeded!". The means your
FX40 went in OK.

There is only one other detail, and you aren't presenting
any symptoms for that (keywords: ngen executequeueditems).
That's a WinXP specific issue, but shows up at boot time.

*******

The page here, seems to indicate the A1-810
is MTP (Media Transfer Protocol) over USB.

http://sourceforge.net/p/libmtp/bugs/856/

And that means, check that your Windows Media Player
is up to date. MTP is part of WMP (for reasons only
Microsoft understands). MTP is a file-level protocol,
transferring whole files, and honoring a raft of
DRM features ("Do Not Copy" and friends).

http://en.wikipedia.org/wiki/Media_Transfer_Protocol

"Versions of the Microsoft Windows operating system
from Windows XP SP2 support MTP.

Windows XP requires Windows Media Player 10 or higher"

That's the laundry list for now

You would need to look for a recently generated
..log file, to see if something else was failing.

You could also check Add/Remove programs and see
if there is an Acer entry now.

*******

One other thing.

USB devices are either to be plugged in during
software installation, or after software installation.
The installer may tell you what to do. I would not
plug in the Iconia myself, until all of fthis installer
nonsense is finished. Otherwise, it might just attempt
to use vanilla MTP and show up as a disk or something.
I don't really know what to expect, in terms of where
to look or what window should pop up, when the Iconia
is connected. If it was an MTP device, you'd think it
would look like a disk or something.

HTH,
Paul

 

[Metspitzer]

Your product is Acer Iconia 7.9" table running Android JellyBean 4.2.

http://us.acer.com/ac/en/US/content/drivers

Select my product from a list
tablet, ICONIA A, A1-810

One driver is shown. It installs on a Windows
computer, to talk to the tablet. (Making this a
WinXP question.)

USB_Acer_1.0_A42J_A.zip 56,603,342 bytes

Contents of ZIP file:

DotNetFX40Client <--- this means the Acer Windows software uses .NET 4.0
Acer Iconia Tab Driver install .msi
setup.exe

*******

From the download page for .NET 4.0 Framework, it looks
like WinXP SP3 is an included OS. Are you at SP3 ? You
might need to be patched to SP3, to install .NET 4.0. The
.NET 4.0 installer may run silently, and perhaps you
didn't notice a dialog on the screen for it.

http://www.microsoft.com/en-us/download/details.aspx?id=17718

You would want to get Aaron Stebner's .NET Verifier Tool and
verify that 4.0 is working OK. Look for netfx_setupverifier_new.
When you click it, it should start to download.

https://onedrive.live.com/?cid=27e6a35d1a492af7&id=27E6A35D1A492AF7!376

netfx_setupverifier_new.zip 239KB

Extract the netfx_setupverifier.exe file from inside
there. And then you can double-click to run it.

In the "Product to Verify" field, select
.NET Framework 4 Client. Then click "Verify Now".
If you have the Client installed, it will say
"Product verification succeeded!". The means your
FX40 went in OK.

There is only one other detail, and you aren't presenting
any symptoms for that (keywords: ngen executequeueditems).
That's a WinXP specific issue, but shows up at boot time.

*******

The page here, seems to indicate the A1-810
is MTP (Media Transfer Protocol) over USB.

http://sourceforge.net/p/libmtp/bugs/856/

And that means, check that your Windows Media Player
is up to date. MTP is part of WMP (for reasons only
Microsoft understands). MTP is a file-level protocol,
transferring whole files, and honoring a raft of
DRM features ("Do Not Copy" and friends).

http://en.wikipedia.org/wiki/Media_Transfer_Protocol

"Versions of the Microsoft Windows operating system
from Windows XP SP2 support MTP.

Windows XP requires Windows Media Player 10 or higher"

That's the laundry list for now

You would need to look for a recently generated
.log file, to see if something else was failing.

You could also check Add/Remove programs and see
if there is an Acer entry now.

*******

One other thing.

USB devices are either to be plugged in during
software installation, or after software installation.
The installer may tell you what to do. I would not
plug in the Iconia myself, until all of fthis installer
nonsense is finished. Otherwise, it might just attempt
to use vanilla MTP and show up as a disk or something.
I don't really know what to expect, in terms of where
to look or what window should pop up, when the Iconia
is connected. If it was an MTP device, you'd think it
would look like a disk or something.

HTH,
Paul

Thanks. I will save this message and try these suggestions later. BTW
the install of the Acer USB driver does say to unplug the device
before trying to install. I did that.

Windows Driver Package -Acer is listed in add/remove. There is
nothing in the Size column. There is also an entry for .net Framework
4 extended.

Since I don't use Media player, I am pretty sure it is not up to date.

BTW when "new hardware found" setup tries to run, there is something
in the install steps that asks if you want to specify a directory. I
have never been able to type a directory into that part and have XP
find anything there.

 

[Paul]

Thanks. I will save this message and try these suggestions later. BTW
the install of the Acer USB driver does say to unplug the device
before trying to install. I did that.

Windows Driver Package -Acer is listed in add/remove. There is
nothing in the Size column. There is also an entry for .net Framework
4 extended.

Since I don't use Media player, I am pretty sure it is not up to date.

BTW when "new hardware found" setup tries to run, there is something
in the install steps that asks if you want to specify a directory. I
have never been able to type a directory into that part and have XP
find anything there.

Install some version of WMP that has MTP and try again.
I don't know if they're allowed to bundle MTP with their
own drivers or not. That's why WMP might be necessary for WinXP.

Just for fun, you can try Device Manager, when you plug
in the Iconia, and see if anything is recognized.

Also, check the Iconia, and see if there are any controls
that select USB Mass Storage versus MTP mode. MTP should
really be mode-less, in that the MTP "standard" allows both
the processor in the tablet, and the external (USB connected)
computer, to access storage on the tablet at the same time.
So it shouldn't really need controls. Still, crack the
Iconia manual, and see if there is advice in there.

Paul