System32 folder error message

[Guest]

I have just finished reinstalling Windows XP Home Edition following a virus
scare.

My Norton Systemworks “Program Integrity Scan†tells me that there is a
missing program file. The full error message reads
“C:/WINDOWS/system32/MAPISRVR.EXE†cannot access a necessary file,
“gapi32.dll.â€

A search for the mysterious “gapi32.dll†file reveals that there is a file
of that name on my system, under C:/Program Files/Common
Files/System/Mapi/1033/NT/
(Description: Microsoft Mail Configuration Library)

1) What is this “gapi32.dll†file?
2) Does its non-functionality affect my computer in any way?
3) Why, if “gapi32.dll†is present on my computer, is the MAPISRVR.EXE file
unable to access it?
4) Why did I not get this error message in the past (before I reinstalled
Windows XP)? I'm reinstalling from exactly the same disc as before.

 

[SG]

Paddy,

http://support.microsoft.com/default.aspx?scid=kb;en-us;320550

All the best,

 

[Rich Barry]

This is what I found on Symantecs site ...

To copy the file Gapi32.dll to where WinDoctor expects to find it
Open Windows Explorer.
Navigate to the folder C:\Program Files\Common Files\System\Mapi\1033\NT.
In the right Explorer pane, right-click on the file Gapi32.dll and choose
Copy.
Navigate to the folder C:\Windows\System32.
Right-click on the folder System32 and choose Paste.
Close Windows Explorer.
Restart the computer.

Now, when you run WinDoctor, the error should no longer appear.

or

Tell WinDoctor to ignore the error
Because this appears to be a problem with WinDoctor and not with the
Microsoft files mentioned, it is probably safe to set WinDoctor to ignore
the problems so that WinDoctor will not keep detecting them. To set
WinDoctor to ignore these problems, read the document Norton WinDoctor is
unable to repair an error or finds the same errors repeatedly.

 

[Guest]

Many thanks to both George and Barry for your time. Problem has been resolved.

Best wishes

Paddy