System Standby Failed...

[Noodles]

My system info. is included below. I am having trouble
with the standby mode. The message I get is:
System Standby Failed
The device driver for the "Communications Port (COM 1)"
device is preventing the machine from entering standby.
Please close all applications and try again. If the
problem persists, you may need to update this driver. OK.
Both drivers:C\WINDOWS\System32\DRIVERS\serenum.sys and
C\WINDOWS\System32\DRIVERS\serial.sys are checkmarked.
Does anyone know why I am getting this message?
Thank you,
Noodles
~~~~~~~~~~~~~~~~~~~~~~~~~~
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name GATEWAY-410FLNS
System Manufacturer Gateway
System Model MIDWAY
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9
GenuineIntel ~2793 Mhz
Processor x86 Family 15 Model 2 Stepping 9
GenuineIntel ~2793 Mhz
BIOS Version/Date Intel Corp.
BF86510A.15A.0045.P08.0309261344, 9/26/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106
(xpsp1.020828-1920)"
Total Physical Memory 512.00 MB
Available Physical Memory 292.29 MB
Total Virtual Memory 1.72 GB

 

[K. Graham Clarke \(MSFT\)]

Hi, Noodles.

I presume that Standby and possibly other sleep latency states have worked
on your computer before. Firstly, there are different standards by which
sleep (standby and hibernation being the most common sleep states) are
achieved: APM (advanced power management) and ACPI (Advanced Configuration
Power Interface). To verify which HAL (hardware abstraction layer) you
have, do the following:
1. type DEVMGMT.MSC at the Start\Run box to launch Device Manager
2. at the top, click on the plus sign to expand Computer. you will either
see ACPI or standard PC.

Now, to address sleep, there are several factors that are involved in order
for sleep to be achieved. Basically, we need to have every device and its
driver (software that instructs the device to work and interoperate with the
CPU-- central processing unit a.k.a. brain of PC). For sleep to work, we
must have the following:
a. device says communicates where it is (specifically which BUS and where on
the BUS)
b. what sleep states it's capable of
c. which sleep state it's currently in
d. the function of the device
e. class and device drivers

So, if we can't meet all these criteria, the particular device (or poorly
written device driver) may prevent your system from achieving sleep. If
your system could sleep before but not now, try removing all peripherals and
add them back one at a time, achieving sleep in between till you've
identified the device that is preventing it.

Along the same lines, it's a good practice to have as little attached to the
computer when first installing the operating system, since you could lose
out on an ACPI HAL because of a "legacy" (non-acpi compliant) device.

--
Have a great day!

Graham, MCSE²+I, MCSA
Microsoft Corporation Exchange Enterprise Messaging

* Please do not send email directly to this alias. This alias is for
newsgroup purposes only.
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[K. Graham Clarke [MSFT]]

Hi, Noodles.

I presume that Standby and possibly other sleep latency states have worked
on your computer before. Firstly, there are different standards by which
sleep (standby and hibernation being the most common sleep states) are
achieved: APM (advanced power management) and ACPI (Advanced Configuration
Power Interface). To verify which HAL (hardware abstraction layer) you
have, do the following:
1. type DEVMGMT.MSC at the Start\Run box to launch Device Manager
2. at the top, click on the plus sign to expand Computer. you will either
see ACPI or standard PC.

Now, to address sleep, there are several factors that are involved in order
for sleep to be achieved. Basically, we need to have every device and its
driver (software that instructs the device to work and interoperate with the
CPU-- central processing unit a.k.a. brain of PC). For sleep to work, we
must have the following:
a. device says communicates where it is (specifically which BUS and where on
the BUS)
b. what sleep states it's capable of
c. which sleep state it's currently in
d. the function of the device
e. class and device drivers

So, if we can't meet all these criteria, the particular device (or poorly
written device driver) may prevent your system from achieving sleep. If
your system could sleep before but not now, try removing all peripherals and
add them back one at a time, achieving sleep in between till you've
identified the device that is preventing it.

Along the same lines, it's a good practice to have as little attached to the
computer when first installing the operating system, since you could lose
out on an ACPI HAL because of a "legacy" (non-acpi compliant) device.



--
Have a great day!

Graham, MCSE²+I, MCSA
Microsoft Corporation Exchange Enterprise Messaging

* Please do not send email directly to this alias. This alias is for
newsgroup purposes only.
This posting is provided "AS IS" with no warranties, and confers no rights.


Find out about Strategic Technology Protection Program and get our Security
Toolkit! Go to http://www.microsoft.com/security.
Microsoft Exchange "How-To" Documents:
http://support.microsoft.com/support/exchange/content/Howtos/Howtos.asp
Exchange 2000 Server "How-To" Articles:
http://support.microsoft.com/support/exch2000/e2khowto.asp
Exchange 2000 Setup Whitepaper:
http://www.microsoft.com/technet/tr...hange2000/proddocs/articles/e2kias/E2KIAS.ASP

Realize Your Potential with Microsoft

 

[Prasad]

Hi,

If you have Quicken installed, disable the background download manager.

Regards,

Prasad