System spontaneously reboots 1-3 times daily w/o pattern to it.

[Guest]

Regardless of what I'm doing or program(s) I'm using at the moment,
system spontaneously reboots. Error messages are sent by me on OCR at MS, &
only information I get out of the reports sent are that some unknown
installed component (hardware/software?) caused a sudden STOP, generating a
reboot. I've looked at all my drivers/software/hardware, yet all drivers are
signed/WHQL & current, there are no problems/conflicts indicated by Windows
or Norton diagnostics with hardware/software, and I'm stumped.
This might be a part of what's going on, or it may be a separate issue...
Everytime my system boots up (at my direction or spontaneously as described
above), on my Desktop screen I get a box pop-up Windows is installing
DAO.msi, then I get another box pop-up message that Windows can't find the
file in a specific & apparently expected location. I've search my system,
including hidden file folders/files for DAO.msi, and it isn't on my HD. Net
effect is that I have to cancel this action, it tries it a 2nd time, I cancel
that also, and this doesn't re-appear unless I'm opening up some
program...never seems to be the same programs and doesn't occur with
regularity/consistency that I can tie to a specific program(s). I have found
that DAO.msi is related to MS Office XP, not the MS Office Pro 2003 that I
have on my system. A while back, I had to replace HD's & of course reinstall
all software, so I know my HD has no remnants of earlier versions of Windows
and/or Office XP on it.
Thought I'd mention this, even though this DAO activity is not in
conjunction with the spontaneous reboot problem, at least in terms of timing.
How can I determine specific what software, what files, what hardware
driver, or what hardware component is causing this...and much more
important...how do I fix it? Secondarily, unless it's related to the reboot
issue, how do I fix this DAO install thing?
Step-by-step suggestions highly appreciated!

 

[Rich Barry]

Dr Ken, take a look here
http://forums.support.roxio.com/index.php?showtopic=2334

 

[Gary Luis]

Regardless of what I'm doing or program(s) I'm using at the moment,
system spontaneously reboots. Error messages are sent by me on OCR at MS, &
only information I get out of the reports sent are that some unknown
installed component (hardware/software?) caused a sudden STOP, generating a
reboot. I've looked at all my drivers/software/hardware, yet all drivers are
signed/WHQL & current, there are no problems/conflicts indicated by Windows
or Norton diagnostics with hardware/software, and I'm stumped.
This might be a part of what's going on, or it may be a separate issue...
Everytime my system boots up (at my direction or spontaneously as described
above), on my Desktop screen I get a box pop-up Windows is installing
DAO.msi, then I get another box pop-up message that Windows can't find the
file in a specific & apparently expected location. I've search my system,
including hidden file folders/files for DAO.msi, and it isn't on my HD. Net
effect is that I have to cancel this action, it tries it a 2nd time, I cancel
that also, and this doesn't re-appear unless I'm opening up some
program...never seems to be the same programs and doesn't occur with
regularity/consistency that I can tie to a specific program(s). I have found
that DAO.msi is related to MS Office XP, not the MS Office Pro 2003 that I
have on my system. A while back, I had to replace HD's & of course reinstall
all software, so I know my HD has no remnants of earlier versions of Windows
and/or Office XP on it.
Thought I'd mention this, even though this DAO activity is not in
conjunction with the spontaneous reboot problem, at least in terms of timing.
How can I determine specific what software, what files, what hardware
driver, or what hardware component is causing this...and much more
important...how do I fix it? Secondarily, unless it's related to the reboot
issue, how do I fix this DAO install thing?
Step-by-step suggestions highly appreciated!

Try doing a search for REGSEEKER and download it and run it. Under
registry clean up, leave at default and run the program. Select all it
finds and delete by right-clicking and deleting all found. that should
end the DAO issue. Also, you may want to download PROCESS EXPLORER and
run that. it will show you all programs accessing whatever and where
they are located. Process Exporer can be found at SYSINTERNALS. all
are free.

 

[Gary Luis]

Regardless of what I'm doing or program(s) I'm using at the moment,
system spontaneously reboots. Error messages are sent by me on OCR at MS, &
only information I get out of the reports sent are that some unknown
installed component (hardware/software?) caused a sudden STOP, generating a
reboot. I've looked at all my drivers/software/hardware, yet all drivers are
signed/WHQL & current, there are no problems/conflicts indicated by Windows
or Norton diagnostics with hardware/software, and I'm stumped.
This might be a part of what's going on, or it may be a separate issue...
Everytime my system boots up (at my direction or spontaneously as described
above), on my Desktop screen I get a box pop-up Windows is installing
DAO.msi, then I get another box pop-up message that Windows can't find the
file in a specific & apparently expected location. I've search my system,
including hidden file folders/files for DAO.msi, and it isn't on my HD. Net
effect is that I have to cancel this action, it tries it a 2nd time, I cancel
that also, and this doesn't re-appear unless I'm opening up some
program...never seems to be the same programs and doesn't occur with
regularity/consistency that I can tie to a specific program(s). I have found
that DAO.msi is related to MS Office XP, not the MS Office Pro 2003 that I
have on my system. A while back, I had to replace HD's & of course reinstall
all software, so I know my HD has no remnants of earlier versions of Windows
and/or Office XP on it.
Thought I'd mention this, even though this DAO activity is not in
conjunction with the spontaneous reboot problem, at least in terms of timing.
How can I determine specific what software, what files, what hardware
driver, or what hardware component is causing this...and much more
important...how do I fix it? Secondarily, unless it's related to the reboot
issue, how do I fix this DAO install thing?
Step-by-step suggestions highly appreciated!

Try doing a search for REGSEEKER and download it and run it. Under
registry clean up, leave at default and run the program. Select all it
finds and delete by right-clicking and deleting all found. that should
end the DAO issue. Also, you may want to download PROCESS EXPLORER and
run that. it will show you all programs accessing whatever and where
they are located. Process Exporer can be found at SYSINTERNALS. all
are free.