System Restore Not Working

[Nick C]

I have tried using system restore several times and each time I get a
message that it was not able to restore. I have XP Pro with SP 2.

Is there a way to test my system restore?

How can I fix this problem?

 

[Nick C]

I forgot to add, I have tried it in Safe Mode...same results

 

[Gerry]

Nick

An immediate response is to ask what anti-virus programme are you using.
These can need to be "turned off" as they can prevent registry chamges.

Long answer look here:
http://bertk.mvps.org/html/srfail.html

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[bojimbo26]

I forgot to add, I have tried it in Safe Mode...same results

Sounds as if it`s switched off . There is a way to test , others will
probably help ; I use ERUNT .

 

[smlunatick]

Nick

An immediate response is to ask what anti-virus programme are you using.
These can need to be "turned off" as they can prevent registry chamges.

Long answer look here:http://bertk.mvps.org/html/srfail.html

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~







- Show quoted text -

Especially when using Norton Anti-Virus!!! Norton support web site
"had" a KB entry on this problem.

 

[Bert Kinney]

Hi Nick,

If System Restore fails in Safe Mode, then I would suggest reinstalling
System Restore.

How to reinstall System Restore in Windows XP:
http://bertk.mvps.org/html/reinstall.html

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

 

[Nick C]

I use Bitdefender 10 and Zone Alarm.
I uninstalled them. Tried System Restore to an earlier checkpoint a few
days ago, but it was unsuccessful.
I created a new Test Point, created a new test folder on desktop. Did
System Restore for that Test point. It worked and the test folder
disappeared.

However I have been unsuccessful to restore any of the other previous
checkpoints.

I will next try to uninstall System Restore and report on that

 

[Gerry]

Nick

Zone Alarm causes the same problem as Norton Anti-Virus.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Nick C]

After trying everything else I decided to do an upgrade re-installation of
XP Pro. It also seems that there was a problem with the i386 folder. In
any case, my System Restore now works. And it works with both Bitdefender
anti-virus and Zone Alarm running.