System Restore does not work

[ossian]

My XP Prof refuses to restore to an earlier check point. Check points are
listed as usual but after saving current status and restarting the system
states that roll back was not possible. I have tried several check points
with the same negative result. Also the System, working in a network
environment, can manipulate single shared files in other PC:s but NOT shared
folders (these cannot be found although I see them!). Is a complete
reinstallation of XP necessary (XP is preinstalled so the repair function may
not be available although I have a rescue disc. Can and should I try a
separate XP-installation disk to repair?)

 

[PA Bear [MS MVP]]

Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2)
when posting in a forum or newsgroup. Please do so in your next reply.

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

 

[John Wunderlich]

My XP Prof refuses to restore to an earlier check point. Check
points are listed as usual but after saving current status and
restarting the system states that roll back was not possible. I
have tried several check points with the same negative result.
Also the System, working in a network environment, can manipulate
single shared files in other PC:s but NOT shared folders (these
cannot be found although I see them!). Is a complete
reinstallation of XP necessary (XP is preinstalled so the repair
function may not be available although I have a rescue disc. Can
and should I try a separate XP-installation disk to repair?)

Try booting to Safe Mode and doing a system restore then.

HTH,
John

 

[Jose]

My XP Prof refuses to restore to an earlier check point. Check points are
listed as usual but after saving current status and restarting the system
states that roll back was not possible. I have tried several check points
with the same negative result. Also the System, working in a network
environment, can manipulate single shared files in other PC:s but NOT shared
folders (these cannot be found although I see them!). Is a complete
reinstallation of XP necessary (XP is preinstalled so the repair functionmay
not be available although I have a rescue disc. Can and should I try a
separate XP-installation disk to repair?)

Is that what it says - roll back is not possible?

If you are using Norton products, read this article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/pfdocs/2005113009323013

 

[SC Tom]

My XP Prof refuses to restore to an earlier check point. Check points are
listed as usual but after saving current status and restarting the system
states that roll back was not possible. I have tried several check points
with the same negative result. Also the System, working in a network
environment, can manipulate single shared files in other PC:s but NOT
shared
folders (these cannot be found although I see them!). Is a complete
reinstallation of XP necessary (XP is preinstalled so the repair function
may
not be available although I have a rescue disc. Can and should I try a
separate XP-installation disk to repair?)

Refer to this article:
How to start the System Restore tool by using the safe mode option with the
Command prompt in Windows XP http://support.microsoft.com/kb/304449

It has worked for me when no other method was successful.

 

[ossian]

I will try the restore from Safe Mode but I intend to backup all my crucial
data before I try it! You may have a second suggestion so here are the data
you requested: XP Prof Version 2002, SP3; Panda Internet Security 2010
(implemented and running without problems on 2 more PC: in my net). Yes,
Norton was preinstalled but removed when installing first versions of Panda 4
yrs ago

 

[PA Bear [MS MVP]]

Did you uninstall the Norton free-trial *before* it expired *and* did you
then download/run the Norton Removal Tool *before* you installed the Panda
application four years ago?