System Restore and Missing Links

[peter]

I have a one week old HP with Vista Premium x64. I have not made the system
restore disks yet. Been busy sorting out software problems

I have the following problems:

Control panel will not open on the start menu or through explorer when I
click on it. The subdirectories will open when I click on the carrot on the
left of control panel in explorer.
FreeCell.exe will not run.
System restore will not find a restore point. It is not working properly. "
The volume shadow service used by system restore is not working. For more
information view the event log.(0x81000202)

All the other software I have check is operating. Firefox is a little balky
even without addins.

Any help is appreciated. Thanks.

Peter

 

[Malke]

I have a one week old HP with Vista Premium x64. I have not made the
system restore disks yet. Been busy sorting out software problems

I have the following problems:

Control panel will not open on the start menu or through explorer when I
click on it. The subdirectories will open when I click on the carrot on
the left of control panel in explorer.
FreeCell.exe will not run.
System restore will not find a restore point. It is not working properly.
" The volume shadow service used by system restore is not working. For
more information view the event log.(0x81000202)

All the other software I have check is operating. Firefox is a little
balky even without addins.

1. Make the recovery disc set *now*.

2. Since the system is new, restore it to factory condition. Once restored,
uninstall unwanted/obsolete/trial software. If McAfee or Norton came
preinstalled, replace it with Avast or Avira (free versions). Update to
Service Pack 2 if necessary. If the computer misbehaves, contact HP tech
support or take it back to where you bought it for immediate replacement.

Malke

 

[peter]

1. Make the recovery disc set *now*.

2. Since the system is new, restore it to factory condition. Once
restored,
uninstall unwanted/obsolete/trial software. If McAfee or Norton came
preinstalled, replace it with Avast or Avira (free versions). Update to
Service Pack 2 if necessary. If the computer misbehaves, contact HP tech
support or take it back to where you bought it for immediate replacement.

Malke

Should I do the disks before restoring from the hard drive or restore from
the hard drive first?

Thanks.

Peter

 

[Malke]

Should I do the disks before restoring from the hard drive or restore from
the hard drive first?

Do them now. It will take a couple of DVDs and under an hour of your time.
That way if something goes wrong with the drive you'll have them.

Malke

 

[peter]

Thanks for the help.

I have come up for air. Nothing ever goes as fast as projected.

I think I am OK now but have not done much work for the last two days.

As best I can recollect, the problem sequence went something like this.

Firefox was not running smoothly and I had AVG and zonealarm installed. The
same as my xp installation for about 2 years.
I tried clearing them from startup and reboot. There was still avg processes
running in task manager.
Uninstalled them. I guess through the control panel.
Then I cleaned the registry. Bad news.


Peter