System Informaton

G

Guest

I am unable to access system information I have an error which states : Cant Collect information : Cannot access the Windows Management Instrumentation software, Windows management files may be moved or missing. Could someone please advise me on how to correct this?

Many thanks

Daddy
 
R

Ramesh [MVP]

Hi,

Msinfo32.exe Generates a "Can't Collect Information" Error Message:
http://support.microsoft.com/?kbid=323209

[To manage services, Click Start/Run/Services.msc]

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
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I am unable to access system information I have an error which states : Cant Collect information : Cannot access the Windows Management Instrumentation software, Windows management files may be moved or missing. Could someone please advise me on how to correct this?

Many thanks

Daddy
 
V

Venkatesh

Hi there,

Perform these steps to fix this issue:

* Click Start, choose Run and type "services.msc" (with
out quotations) and click OK.

* Scroll down to "Windows Management Instrumentation" and
make sure the Service is set to Automatic.

Additionally, perform these steps to clear prior
WMI/resyncperf information from the registry:

* click Start, choose Run, type "CMD" with out quotations
and click OK.

* In the corresponding window, type below command and
press enter key:

winmgmt /clearadap

Also, type the second below command and press enter key:

winmgmt /resyncperf

Now, perform these steps to launch system information:

* click Start, choose Run, type "winmsd" (with out
quotations) and click OK.

Alternatively, perform these steps to launch system
information:

* click Start, choose Run, type below command (exactly as
written) and click OK.

msinfo32 /categories +all -loadedmodules

Hopefully u won't have to go farther, HTH..
---------------------
Venkatesh [MCSD][CCNA]
---------------------
-----Original Message-----
I am unable to access system information I have an error
which states : Cant Collect information : Cannot access
the Windows Management Instrumentation software, Windows
management files may be moved or missing. Could someone
please advise me on how to correct this?
 

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