system freezes when i plug in sata hdd

D

Dean

hi
please help , when installing a second sata hdd 500 , my system freezes at
the start up screen before you get to the bios screen , if you uplug the sata
hdd 500 and restart the system it runs normal
restart the system with the sata 500 hdd and it freezes again.

please help
Dean
 
A

Anna

Dean said:
hi
please help , when installing a second sata hdd 500 , my system freezes at
the start up screen before you get to the bios screen , if you uplug the
sata
hdd 500 and restart the system it runs normal
restart the system with the sata 500 hdd and it freezes again.

please help
Dean


Dean:
1. Is this the *only* SATA HDD in your system, or is your boot HDD also a
SATA HDD?

2. What is the make/model of your motherboard?

3. How are *all* your HDDs connected to the system? Are you absolutely
certain you've properly connected that problem 500 GB SATA HDD? Have you
tried a different motherboard's SATA connector? The power connector is
secure?

4. The problem SATA HDD is brand-new? No data on it?

3. When you say "when installing a second sata hdd 500 , my system freezes
at the start up screen before you get to the bios screen...", what exactly
happens? An error message of some kind? What? A black screen?

4. Have you tried connecting that 500 GB SATA HDD to the system AFTER you've
booted with only your boot drive? What happens then?

4. Think it might be wise to check out the disk with the HDD diagnostic
utility available from the disk's manufacturer?
Anna
 
D

Dean

hi Anna
1)no there is a 200sata aswell as a 200 ide , I have tried upluging both and
the same thing happens even if I plug the sata 500 into where the sata 2oo
goes.

2)Gigabyte ga-8s648fx-775

3)yes all contectors are good ,see 1) for hdd

4)yes brand new and I cannot enter it to format it

5)the screen says del to enter bios or f9 to enter something to that effect
on a black screen

6)yes the system will not find it in disc manager.

7) I will go to the seagate site and try to do this.



Thanking you
Dean
 
A

Anna

Dean said:
hi Anna
1)no there is a 200sata aswell as a 200 ide , I have tried upluging both
and
the same thing happens even if I plug the sata 500 into where the sata 2oo
goes.

2)Gigabyte ga-8s648fx-775

3)yes all contectors are good ,see 1) for hdd

4)yes brand new and I cannot enter it to format it

5)the screen says del to enter bios or f9 to enter something to that
effect
on a black screen

6)yes the system will not find it in disc manager.

7) I will go to the seagate site and try to do this.
Thanking you
Dean


Dean:
First of all, let's see what the results are from the Seagate HDD diagnostic
utility just in case we're dealing with a defective HDD, OK?

In the meantime...

I don't understand your response to 1. above. If you disconnected both of
your other HDDs - the 200 GB SATA HDD & the 200 GB PATA (IDE) HDD and then
connected your brand-new unpartitioned/unformatted 500 GB HDD and booted to
that drive, of course the boot would fail. I'm sure you're aware of this so
perhaps I'm misunderstanding you. Are you indicating that you were trying to
install the XP OS onto the new SATA HDD through the XP OS installation CD?

Which HDD is your current boot drive?

That Gigabyte board only supports the SATA-I data transfer interface of 1.5
GB/s. It does *not* support the later SATA-II data transfer interface of 3
GB/s. I'm assuming your 500 GB Seagate SATA HDD is a SATA-II model, so
there's a chance the system will not recognize the disk unless it's jumpered
for the 1.5 GB/s data interface. (I'm also assuming here that your 200 GB
HDD is SATA-I). So check that out. In most cases the jumper configuration
for a SATA HDD is of no consequence since the motherboard will detect a
SATA-II HDD even though the board was designed for the 1.5 GB/s data
interface capability. But that problem particularly *does* arise with some
of the older boards such as the one installed in your desktop machine. So as
a possibility that might be the problem here, set the disk (unjumpered) for
the 1.5 GB/s data interface if it hasn't been already set that way.

You've tried another SATA data cable re the 500 GB SATA HDD?

Check the Serial ATA Mode setting in the BIOS, and if it's set as the
default RAID setting change it to the IDE setting just to see what happens.

Carefully review your motherboard's User Manual to determine if there are
any other special BIOS settings necessary when two SATA HDDs are installed
in the system in a non-RAID configuration.
Anna
 
D

Dean

Hi Anna
I had the sata hdd 500 checked out by a computer tech and he said it is
faulty re: all of the problems changed over hdds and no problems installing
the new one

thanking you for your help
Dean
 

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