system 32/shell 32.dll -21787

[Guest]

I got virus W95/CTX yesterday - it corrupted 27 files. Now get a message thru
Desktop Notepad when I start computer - it says " [.shellclassinfo] localized
resourcename=system root %\system 32\shell 32.dll, -21787 - Windows cannot
load the locally stored profile. Possible causes include insufficient secuity
rights or a corrupt local profile. Windows cannot find the local profile and
is logging you on on with a temporary profile. Changes you make to this
profile will not be saved. "

Problems: Settings will NOT save - the virus wiped out Favorites and Outlook
Express, most of desktop icons, get windows that pop up continuously asking
if I want to continue -yes - no - check here if you don't want to see this
message again, shortcuts won't save to desktop (I must use Start - Programs)

I have Compaq Presario 6310, Windows XP Home Edition 2002, McAfee virus,
Microsoft Antispyware, Grisoft Firewall, TMDA to screen for junk mail -
update daily and scan daily and still got virus

How do I fix it so the settings will save.

Thanks, Barbara

 

[Wesley Vogel]

Desktop.ini file opens in Notepad on Desktop

Notepad Starts With "[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\System32\Shell32.dll,-21787" When You
Start Your Computer

http://support.microsoft.com/kb/330132

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In