Sys. volume info. restore

[Guest]

Hi---
have a trojan dwnldr. in sys. vlm. info. restore, as shown by AVG anti-virus, but when I run AVG it comes up clean. Found out how to access vol. info. folder at the elder geek's website. It shows 0 bytes and access is denied. I have never created any restore points. Had a WtoolsS problem earlier, and I think I have it resolved. The Ad-aware from Lavasoft has the qdown.c in quarantine, but I still get a warning from AVG.
What can I do to eliminate, and what has this horse done to me?
Have an XP Home, w/ zone-alarm, AVG, spy-bot, stinger, ad-aware, spyblaster, and bho-demon. Unfortunately, I acquired these programs after the fact.
Thanks for any replies!

 

[David Nimon]

AV packages can detect but not clean a virus found in the system restore
folder.

The solution is to turn off system restore. (Yes, this wipes out any
previous restore points but since the infection is in there [the folder],
previous points are no good, anyway).

Reboot the machine and reactivate system restore.

--
David Nimon
dnimonREMOVE@##sympatico.ca

Hi---
have a trojan dwnldr. in sys. vlm. info. restore, as shown by AVG

anti-virus, but when I run AVG it comes up clean. Found out how to access
vol. info. folder at the elder geek's website. It shows 0 bytes and access
is denied. I have never created any restore points. Had a WtoolsS problem
earlier, and I think I have it resolved. The Ad-aware from Lavasoft has the
qdown.c in quarantine, but I still get a warning from AVG.

What can I do to eliminate, and what has this horse done to me?
Have an XP Home, w/ zone-alarm, AVG, spy-bot, stinger, ad-aware,

spyblaster, and bho-demon. Unfortunately, I acquired these programs after
the fact.

 

[Guest]

Hey----- Thank-you, David, for your response. I've learned quite a lot reading all the different responses in the different topics. Appreciate everyone who volunteers their time to those who need it. So much to learn! See ya-------

AV packages can detect but not clean a virus found in the system restore
folder.

The solution is to turn off system restore. (Yes, this wipes out any
previous restore points but since the infection is in there [the folder],
previous points are no good, anyway).

Reboot the machine and reactivate system restore.

--
David Nimon
dnimonREMOVE@##sympatico.ca

Hi---
have a trojan dwnldr. in sys. vlm. info. restore, as shown by AVG

anti-virus, but when I run AVG it comes up clean. Found out how to access
vol. info. folder at the elder geek's website. It shows 0 bytes and access
is denied. I have never created any restore points. Had a WtoolsS problem
earlier, and I think I have it resolved. The Ad-aware from Lavasoft has the
qdown.c in quarantine, but I still get a warning from AVG.

What can I do to eliminate, and what has this horse done to me?
Have an XP Home, w/ zone-alarm, AVG, spy-bot, stinger, ad-aware,

spyblaster, and bho-demon. Unfortunately, I acquired these programs after
the fact.

Thanks for any replies!