Sync Issues/Local Failures Outlook 2003

[M Skabialka]

One of our users keeps filling up his mailbox, and it looks as though Sync
Issues/Local Failures takes up about half of it. What is causing these
errors, and how can we stop the buildup of these? There is no folder
showing up on his Mail Folder window; it only shows up under Mailbox
Properties, General, Folder size. He connects to the LAN mostly, but
through his ISP sometimes on this laptop.

Windows XP Pro, Office 2003 Pro.

Thanks,
Mich

 

[Diane Poremsky [MVP]]

what do the sync error messages say? they should reference the problem
messages. It could be badly formatted messages or a bad connection to the
server or something else.

 

[M Skabialka]

While he can see the size on the folder under properties, the folder does
not show up under his inbox. How do you make it show up so that you can see
the messages?

what do the sync error messages say? they should reference the problem
messages. It could be badly formatted messages or a bad connection to the
server or something else.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

One of our users keeps filling up his mailbox, and it looks as though
Sync
Issues/Local Failures takes up about half of it. What is causing these
errors, and how can we stop the buildup of these? There is no folder
showing up on his Mail Folder window; it only shows up under Mailbox
Properties, General, Folder size. He connects to the LAN mostly, but
through his ISP sometimes on this laptop.

Windows XP Pro, Office 2003 Pro.

Thanks,
Mich

 

[jwiegner]

I have someone that is having the same issue where the "Sync Issues" folder does not show. The folder size properties shows that there are messages there. The folder shows in Outlook Webaccess that is enabled that allows users to sign in through a internet browser window (Internet Explorer). Just wondering if there was a resolution to this. Appriciate any/all assistance.