Symbols in SP1 vs SP2

[Nathan_DeMaso]

I am having an issue with the way some of my symbols are displaying in SP2.
I have some documents that were created with a box symbol. So when the
document is printed, it is used as a checkbox. When I view the document on a
Win XP SP1 system, the symbol displays correctly. When I view the document
on a Win XP SP2 system, the symbol displays as an Ù± . I just found out that
its not just in Word docs...its even happening in Outlook. I have Office
2003. I cut the box out on an SP1 system and emailed it to myself, opened
the emial on my SP2 system and it has the weird character as well.

Any ideas?

 

[Patrick Keenan]

I am having an issue with the way some of my symbols are displaying in SP2.
I have some documents that were created with a box symbol.

From what character set?

So when the
document is printed, it is used as a checkbox. When I view the document
on a
Win XP SP1 system, the symbol displays correctly. When I view the
document
on a Win XP SP2 system, the symbol displays as an ? . I just found out
that
its not just in Word docs...its even happening in Outlook. I have Office
2003. I cut the box out on an SP1 system and emailed it to myself, opened
the emial on my SP2 system and it has the weird character as well.

Any ideas?

Check the character set in use, and re-select it. Try it in WordPad.

HTH
-pk

 

[Nathan_DeMaso]

I am not sure...how do I find this out? I opened the document in Wordpad and
the symbols are still messed up.

 

[Patrick Keenan]

I am not sure...how do I find this out? I opened the document in Wordpad
and
the symbols are still messed up.

How do you select them? What is their source?

 

[Nathan_DeMaso]

I'll have to do some searching to find this. I didnt create the documents.
It was brought to my attention that the document was messed up. I came to
the conclusion that it displayed differently depending on what service pack
you have. I'll post when I figure out what box was used.

 

[LVTravel]

I am having an issue with the way some of my symbols are displaying in
SP2.
I have some documents that were created with a box symbol. So when the
document is printed, it is used as a checkbox. When I view the document
on a
Win XP SP1 system, the symbol displays correctly. When I view the
document
on a Win XP SP2 system, the symbol displays as an Ù± . I just found out
that
its not just in Word docs...its even happening in Outlook. I have Office
2003. I cut the box out on an SP1 system and emailed it to myself, opened
the emial on my SP2 system and it has the weird character as well.

Any ideas?

In Word on the SP 1 system, highlight just the box. Look in the Font
listing on the menu and see what font is being used. That font must also be
on the SP2 system for the box to appear.

What is probably happening is that the SP2 system doesn't have the same font
and it is putting in it's symbol for the substituted font's code.

 

[Nathan_DeMaso]

Ok, I now have more information. On an SP1 system (in Word or Outlook) I
inserted the symbol as follows:
Font: (Normal Text) Subset: Arabic Extended
Character Code: 0671 from: Unicode (hex)

When I try to insert this exact same symbol from my SP2 system, the symbol
is different. Any ideas?

 

[LVTravel]

Ok, I now have more information. On an SP1 system (in Word or Outlook) I
inserted the symbol as follows:
Font: (Normal Text) Subset: Arabic Extended
Character Code: 0671 from: Unicode (hex)

When I try to insert this exact same symbol from my SP2 system, the symbol
is different. Any ideas?

Font is NOT Normal Text. You are looking at character map which in this
case won't help you. Look at the actual font in Word as I specified
earlier.

 

[Nathan_DeMaso]

It happened in both Arial and Times New Roman

Font is NOT Normal Text. You are looking at character map which in this
case won't help you. Look at the actual font in Word as I specified
earlier.

 

[LVTravel]

It happened in both Arial and Times New Roman

The code you specified does return the character you showed in your first
post. What has happened is that someone has created the file using the
particular font where the code 0671 is a box. The code in Arial or TNR for
0671 does produce your errant character as it is supposed to.

Again, back on the SP1 system, start the file and highlight just the box
symbol in the data. Once just the box is highlighted, look at the font name
displayed. It should NOT be Arial or TNR but something like dingbats,
wingdings, or have ...bats in its name. That font file would then need to
be copied to the SP2 machine to have the box displayed when that file is
opened on that machine.