Symantec: Which should come first... the chicken or the egg...

[perstare]

I want to install Norton Internet Security 2006. I also want to install
Norton Systemworks 2006.
Which one should I install first?
Who can help me with this question?
I have spent a great deal of time on the Symantec site and found NO
answer to this question. I think I've the sequence right except the the
question above.
1. Uninstall Go back (v 3.60.211), NIS 2005 and then NSW 2004.
2. Check to see if Registry still shows entry for Go Back. If so,
delete it.
3. Then Install, if I can find out the answer above.

Thank you.

Mike B
(e-mail address removed)

 

[Shenan Stanley]

I want to install Norton Internet Security 2006. I also want to
install Norton Systemworks 2006.
Which one should I install first?
Who can help me with this question?

I have spent a great deal of time on the Symantec site and found NO
answer to this question. I think I've the sequence right except the
the question above.

1. Uninstall Go back (v 3.60.211), NIS 2005 and then NSW 2004.
2. Check to see if Registry still shows entry for Go Back. If so,
delete it.
3. Then Install, if I can find out the answer above.

With Norton/Symantec and the problems you are likely to have in doing all
this uninstallaing of their products (they do not go quietly into that good
night) - you should use another one of their products (GHOST) before you do
anything - because it may just go bad on you.

Also - I think you may be slowing whatever speed you have down to a crawl.
Norton products are great - for the uninitiated and unwilling to learn.
Beyond that - they provide no more protection than other products and can
cause more trouble and use more resources than the other products. I'm not
saying not to use Norton/Symantec products - it's just the all-in-one
products that really seem to have the most trouble for Symantec/Norton. The
individual packages - although they can be resource hogs themselves - aren't
all that bad.

As for your direct question.. I was serious about backing up your system
first. I have seen what you are about to attempt go horribly wrong more
than once. lso keep this link in mind - it can restore your system to a
working state should Norton destroy it in the way I have seen before..

http://support.microsoft.com/kb/307545

Then your order seems fine.
Installing - Norton System Works then Internet Security.

I really think you should reconsider though - I think you will be shocked
how much faster your system seems without those two things installed. heh

 

[Dave]

Well, first the other gentleman's suggestion of doing a backup is a good
idea. But I'd suggest not doing any uninstalls at all. Both NIS 2006 and
NSW 2006 will uninstall the previous versions including GoBack. I wouldn't
mess with the registry at all unless you have problems. And it shouldn't
make any difference in which order you install NIS and NSW although I'd do
NIS first. Just install NIS 2006 first and follow the directions. When
it's completely done install NSW 2006 and follow the directions. I just
recently did similar upgrades on two computers and had no problems at all.

 

[Guest]

Hello !

For your question you have to contact Symantec tech support.They will
provide the most acurate info .

However , I think that your really don't need these both -> Norton IS and
SystemWork because they single are high on resoruses and with them both
you'll have very slow system .Also they duplicate on protection -> They both
include Norton Antivirus .
I think that you need only Norton System Work (not Internet Security)
because Norton's firewall included in IS is very very difficult to control.
I installed it to perform tests and it was left to automatic level and it
blocked even its processes ,I couldn't perfrom the Live Update unless I
turned it off.
You really don't need it .


Panda_man

 

[perstare]

I have read both replies sent so far. Believe me, I'm taking your
advice very seriously... I thank you for your support and your
experience.
It's clear that I'd better be careful, and I think I will actually ask
my neighborhood tech guru to sit in while I do this. Maybe he can
rescue me if something goes wrong.
Many thanks!
Mike B

 

[Ron Martell]

I want to install Norton Internet Security 2006. I also want to install
Norton Systemworks 2006.
Which one should I install first?
Who can help me with this question?
I have spent a great deal of time on the Symantec site and found NO
answer to this question. I think I've the sequence right except the the
question above.
1. Uninstall Go back (v 3.60.211), NIS 2005 and then NSW 2004.
2. Check to see if Registry still shows entry for Go Back. If so,
delete it.
3. Then Install, if I can find out the answer above.

Thank you.

Installing a Norton/Symantec product is equivalent to tying a 2 ton
concrete block to the back bumper of your car.

There are alternative products which provide comparable or better
protection, do not degrade system performance as much, and are not so
shoddily programmed that they need supplementary uninstaller programs
in order to remove them from your computer.


Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Dave]

I don't think that's the question he ask. Just another opportunity to
Norton bash?

 

[Dave]

And another Norton basher pounces.....

Installing a Norton/Symantec product is equivalent to tying a 2 ton
concrete block to the back bumper of your car.

There are alternative products which provide comparable or better
protection, do not degrade system performance as much, and are not so
shoddily programmed that they need supplementary uninstaller programs
in order to remove them from your computer.


Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Tom [Pepper] Willett]

His obsessive love affair with Panda makes him do it. Getting rather
tiresome, isn't it?

Tom

 

[Dave]

Yes, I think some people are taking themselves and their opinions a little
too seriously.

His obsessive love affair with Panda makes him do it. Getting rather
tiresome, isn't it?

Tom

I don't think that's the question he ask. Just another opportunity to
Norton bash?

 

[Guest]

Q :And so what is wrong in my answer???

A: Nothing. Everything's fine.

Q: What about the other posts ?

A: Nothing . Really nothing !



Panda_man

 

[All Things Mopar]

Today Shenan Stanley commented courteously on the subject at
hand

As for your direct question.. I was serious about backing
up your system first. I have seen what you are about to
attempt go horribly wrong more than once. lso keep this
link in mind - it can restore your system to a working
state should Norton destroy it in the way I have seen
before..

http://support.microsoft.com/kb/307545

I'm assuming simply setting a RP isn't enough? After years on
XP, now on SP2, I still don't fully understand what RPs do and
do not backup. Thanks.

Then your order seems fine.
Installing - Norton System Works then Internet Security.

I really think you should reconsider though - I think you
will be shocked how much faster your system seems without
those two things installed. heh

I have System Works 2006. It is indeed a resource hog, and I
have never succeeded in being able to configure the worm
blocker, despite several calls to folks in India (literally)
who know less about the product than I do. They wouldn't talk
to me until I'd ran some bullshit security check of my system
off their web site, which took 8 hours. Then, when I re-
reported the 3 error codes, they said "the install was
corrupt, uninstall, defrag your HD, and re-install. Not. I
just live without worm blocking.

The utilies package is OK, except that Speed Disk won't
complete. I do like NAV 2006 pretty well, it traps all the bad
stuff I think is coming my way (of course, if it misses one, I
wouldn't know about it).

When I uninstalled System Works 2003, I used JV16 Powertools
to find and delete the /thousands/ of orphan Registry entries.
Uninstall also left orphan files and folders, some hidden,
which were a bother to find and delete. And, as I always do, I
defragged my HD to be sure that no remnants were left
anyplace.

While "Windows security" is a classic oxymoron like "military
intelligence", I have read so much bad stuff about Norton
Internet Protection that I don't even look at the boxes in the
stores for fear it might attach itself to me biologically and
infect my system. So, like you, I wish the OP well, but he's
most likely headed for a nuke and re-install of XP.

 

[Dave]

Nothings wrong for a basher. The original message was from someone asking
a question about how to upgrade their Norton software. Maybe you misread
and thought they were asking for your profound, know better than anyone else
and god-like opinion on the value of Norton products. Or then again, maybe
a basher just couldn't resist an opportunity to force their opinion down
someone's throat, as usual.

 

[perstare]

Hey it's me... the guy who started this discussion. Let me say a few
things about how well this whole problem turned out.
1. I got my new programs installed as I wanted (NIS 2006 and NSW 2006).
They seem to be running well. It took about 6 hours so far (part of
which was waiting and waiting).
2. I want to thank all of you for helping me. You made me cautious. I
was v-e-r-y careful thanks to your advice. I only made one mistake. It
cost me an hour.
3. Let me say a few words about passion. (No, not the romantic kind --
the kind of passionate anger and frustration that many people have with
Norton products and Symantec's handling.) I learned a lot from the
anger that appeared as a result of my question. The anger that came out
made me careful. When you consider that I am kind of between Novice and
Intermediate, those were just the kind of warnings that I had to have.
Again, thank you for the help. The calm replies were good. The angry
replies were good.
You are a bunch of good guys. These days there aren't many good guys
still around.
Mike B
PS Now I gotta do the whole thing all over again, on my wife's
computer.

 

[Shenan Stanley]

Hey it's me... the guy who started this discussion. Let me say a few
things about how well this whole problem turned out.
1. I got my new programs installed as I wanted (NIS 2006 and NSW
2006). They seem to be running well. It took about 6 hours so far
(part of which was waiting and waiting).
2. I want to thank all of you for helping me. You made me cautious.
I was v-e-r-y careful thanks to your advice. I only made one
mistake. It cost me an hour.
3. Let me say a few words about passion. (No, not the romantic kind
-- the kind of passionate anger and frustration that many people
have with Norton products and Symantec's handling.) I learned a lot
from the anger that appeared as a result of my question. The anger
that came out made me careful. When you consider that I am kind of
between Novice and Intermediate, those were just the kind of
warnings that I had to have. Again, thank you for the help. The
calm replies were good. The angry replies were good.
You are a bunch of good guys. These days there aren't many good guys
still around.
Mike B
PS Now I gotta do the whole thing all over again, on my wife's
computer.

Good Luck.. And having done it once - now you have a good baseline to follow
at least!