Symantec DLL and Outlook

S

Susan

After installing the new Symantec Anti-Virus Client 9.0
and rebooting, I now get the following meesage when first
trying on open an email:
The add-in "D:\Program Files\Symantec\vpmsece.dll" could
not be installed or loaded. This problem may be resolved
by using Detect and Repair on the Help Menu. Unable to
load "D:\Program Files\Symantec\vpmsece.dll". You may be
out of memory, out of system resources or missing a .dll
file.

I have ran the repair with not luck. I have plenty of
resources. Any idea why this is happening and how I can
correct it?
 
N

neo [mvp outlook]

You need to rename/delete the file named extend.dat. Assuming you are
running Win2K/XP, the file should be under one of the following locations
(these directories are hidden)

\documents and settings\<userid>\application data\microsoft\outlook
\documents and settings\<userid>\local settings\application
data\microsoft\outlook
 

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